Network Specialist – REACH Technician

SAIC · Springfield

This is a Network Specialist position assigned to the REACH Program – the U.S. Department of State’s (DoS) crisis response communications office. This role can require up to 50% travel depending on world events.

Description of Duties:

Network Design and Implementation:
Designs, builds, and implements network systems
Performs design implementation, testing, and problem isolation/resolution for multiple networking systems in accordance with Department of State standards
Manages the testing, installation, and support of network communications, including LAN/WAN systems
Plans large-scale systems projects through vendor comparison and cost studies

Technical Guidance and Support:

Provides technical guidance for directing and monitoring information systems operations
Provides internal consulting, technical guidance, information, and support to various department groups
Provides assistance and oversight for all information systems operations activities, including computer and telecommunications/communications operations, data entry, data control, LAN/WAN administration and operations support, operating systems programming, system security policy procedures, and/or web strategy and operations

Network Operations and Maintenance:

Compiles records and reports concerning network operations and maintenance
Troubleshoots network performance issues and makes improvements to the network
Analyzes network traffic and provides capacity planning solutions
Provides the routine testing and analysis of all elements of the network facilities systems
Utilizes software and hardware tools to identify and diagnose complex problems and factors affecting network performance
Experience with Command Prompt, PowerShell, Putty, Remote Desktop Connection, Active Directory, Exchange Server, and ServiceNow
Experience with user account creation and maintenance

Communication and Consultation:

Ability to communicate clearly and professionally to provide client/user consultation during installations
Manages records, processes and disseminates network device information between DoS Divisions
Participates in briefings, design reviews, program reviews, and technical interchange meetings
Provides input to policy level discussions regarding standards and technical viability of intended systems requirements
Ability to conduct oneself in a professional manner with VIPs and other high level government personnel

Quality Assurance and Evaluation:

Provides quality assurance review and the evaluation of new and existing software products
Specialized Knowledge and Experience:
Experience with COMSEC inline network encryptors (e.g., General Dynamics - KG-175 family) and Viasat encryption devices
Strong knowledge pertaining to Network Administration:
Ethernet switching, TCP/IP subnetting & routing (static & dynamic), DHCP, DNS, Cisco network equipment (routers, switches, firewalls, etc.)

Additional Responsibilities:

Provides support in various endeavors sponsored by the Diplomatic Technology (DT) Bureau in support of the Department of State DT technical mission, including inventory control, excess of obsolete equipment, periodic housekeeping/ deep cleaning, office duties, etc
Responsible for maintaining and monitoring access control rooms to ensure the integrity and security of restricted areas including carrying out entry authorization protocols
Requires periodic overseas travel to DoS facilities in support of equipment installations and training.
Job may require heavy lifting at times
Administrative tasks such as daily reports and travel reports as required
Demonstrates readiness to assume new projects and responsibilities as assigned within the program
This position requires a high level of technical expertise, attention to detail, and the ability to work in a dynamic and global environment
The Network Specialist will play a critical role in ensuring the reliability and efficiency of the Department of State's network system operations
Requires worldwide availability and periodic overseas travel in support of installations
Job will require heavy lifting at times
Administrative tasks as assigned
Other duties as assigned

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.

We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.

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