Manager Team Member Services
Hilton Grand Vacations · Orlando
The Team Member Services (TMS) and HR Lifecycle Manager leads the delivery of centralized HR services, ensuring a consistent, efficient, and high-quality experience for team members and leaders across the organization. This role drives operational excellence through standardized processes, service delivery optimization, and continuous improvement initiatives.
This role oversees the end-to-end Team Member Life Cycle (onboarding and offboarding), ensuring a seamless, compliant, and engaging experience through a digital-first approach. This Manager leads a team responsible for executing high-volume HR transactions and inquiries, while partnering with HR Centers of Excellence (COEs), HRBPs, and the business to ensure alignment and service effectiveness with the team member experience being at the forefront of every interaction.
Here’s why you will love it here:
- Recognition Programs and Rewards
- Excellent health care options, including medical, dental, and vision
- A people-first culture
- Go Hilton: Travel Discounts Program Hilton hotel rates worldwide.
- Perks at work: Employee Pricing platform
- Employee Assistance Program that supports your physical and mental well-being.
- Paid Vacation Time and Paid Sick Days
- 401(k) program with company match
- Tuition reimbursement programs
- Numerous learning and advancement opportunities
- And more!