Customer Care Agent

Hilton Grand Vacations · Las Vegas

Apply on the company website

As a Customer Care Agent, you will play a key role in driving revenue by converting inbound calls into booked vacations and tours. You will engage with guests and prospective owners who have responded to marketing campaigns, using your sales skills to identify their needs, overcome objections, and close bookings.

This is an opportunity to showcase your ability to build rapport, create excitement around our vacation offerings, and guide customers toward securing their ideal getaway. Success in this role requires strong sales instincts, confidence on the phone, and a passion for delivering value-driven solutions that enhance the customer experience

Schedule:  The Customer Care Department operates 7 days a week, offering paid training for 4 weeks Monday through Friday. Multiple shifts are available.

Why Team Members Love Working Here?

Driven base pay plus monthly performance incentives

Get your earned pay any time before payday through DailyPay*

Medical, Dental, and Vision benefits starting on Day One

Generous Vacation Time Off Program and Paid Sick Time

GO Hilton Discounted hotel rates worldwide

Tuition reimbursement programs

Recognition Programs and Rewards

Internal Growth and Career Pathing

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