Talent Program Design & Facilitation
University of California, San Francisco · San Francisco
Job Summary:
Uses advanced technical skills related to learning management systems, multimedia design, assessment systems, communication tools, streaming media platforms, and multimedia creative applications to meet unique and often "new" requirements related to online course design and development. Analysis of project requirements requires in-depth evaluation and understanding of learning goals, perhaps woven through a series of courses, and how technology tools facilitate creation of content and management of data related to behavior and performance. Interacts with senior internal and external personnel and has an exceptional command of communications that represents the organization. May assume responsibility for a program of courses offered at a university or with university affiliates. Provides guidance to other instructional designers, particularly across campus partnerships.
The Talent Program Design & Facilitation role creates engaging, practical, and scalable learning experiences that help UCSF employees and people leaders use talent practices effectively across the employee lifecycle. The role translates talent strategies, processes, and expectations into clear, accessible learning experiences across performance management, goal setting, engagement and action planning, individual development planning, career development, coaching, onboarding, executive onboarding, feedback, crucial conversations, and other interpersonal skills programs.
Combining learning experience design, digital design, visual design, facilitation, and practical AI fluency, this role develops high-quality virtual learning experiences, PowerPoint presentations, eLearning, facilitator resources, job aids, and other learning materials. The role partners with talent subject matter experts to turn complex content into simple, useful experiences that employees and managers can apply immediately.
Department Summary:
The Office of Organizational Effectiveness strengthens organizational capability across UCSF by helping leaders, teams, and the enterprise perform at their best. The function integrates leadership development, talent systems, organizational optimization, and innovation to create practical solutions that improve how work gets done and enable people to grow, lead, and deliver on the UCSF mission.
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