Administrative Assistant - Ball Memorial - Full Time Days

Indiana University Health · Muncie

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Hours: 40 hrs/wk - Monday-Friday Day shift

Location:  Staff Education Department - 221 N Celia Ave, Muncie, IN 47303

Job Summary:

Provides basic administrative and technical support for leaders and teams they support. Manages schedules/calendars, coordinates meetings, coordinates travel arrangements, processes invoices, and handles inquires as appropriate. Manages work with basic guidance and direction. Addresses basic administrative and technical issues when they arise.

Key Responsibilities:

• Coordinate and manage all AHA training activities, ensuring classes are scheduled efficiently and communicated effectively. 

• Maintain and coordinate class schedules, registrations, and related administrative tasks. 

• Demonstrate advanced proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. 

• Support course planning, documentation, reporting, and communication efforts. 

• Utilize Articulate software to develop and maintain training content; prior experience is preferred, but candidates with a strong willingness to learn are encouraged to apply. 

• Assist with programming and course-building activities, leveraging strong problem-solving and organizational skills. 

• Be resourceful, adaptable, and proactive in learning new systems, tools, and processes. 

• Collaborate with internal stakeholders to ensure training programs are effectively delivered and continuously improved.

Preferred Qualifications:

• BLS certification preferred.
• Strong technical aptitude and comfort learning new technology platforms.
• Experience developing and managing e-learning content and training materials.
• Familiarity with AI tools and their application in training, education, or workflow improvement.
• Demonstrated ability to build engaging online learning experiences.
• Resourceful, innovative, and eager to learn new systems and technologies.

Requirements:

• High School Diploma/GED required.
• Requires 0-3+ years relevant experience; previous administrative experience preferred.
• Experience with matrix organization and complex work environment a plus.
• Requires basic proficiency in MS office (Word, PowerPoint, Excel)

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

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