Site Reliability Engineer (SRE) | Onsite

Site Reliability Engineer (SRE) 

Role Overview 

We are looking for an experienced Site Reliability Engineer (SRE) responsible for improving the reliability, resiliency, observability, and operational stability of large-scale application and platform environments. The role will focus on proactive monitoring, incident response, troubleshooting, and continuous improvement of production reliability. 

Key Responsibilities 

• Drive reliability, availability, and resiliency across application and platform environments. 

• Implement and improve monitoring, alerting, dashboards, and observability using Datadog and Grafana. 

• Monitor production environments and proactively identify reliability and performance issues. 

• Lead and participate in incident response, troubleshooting, and production issue resolution. 

• Perform root-cause analysis for incidents and recurring production issues. 

• Identify opportunities to reduce operational issues through automation and engineering improvements. 

• Work closely with application, infrastructure, and platform teams to improve system reliability. 

• Support operational readiness and production stability for application releases and platform changes. 

• Analyze application and infrastructure behavior to identify performance, capacity, and reliability risks. 

• Improve troubleshooting and debugging practices across production environments. 

• Support continuous improvement of operational processes based on incidents and production observations. 

• Follow secure engineering and operational practices. 

• Use Jira and GitHub as part of the engineering and delivery lifecycle. 

Required Experience & Skills 

• 8+ years of relevant experience in Site Reliability Engineering, production engineering, DevOps, cloud operations, or related engineering roles. 

• Strong experience with production reliability, resiliency, and operational support. 

• Hands-on experience with Datadog and Grafana for monitoring and observability. 

• Strong experience with incident response, troubleshooting, and root-cause analysis. 

• Strong debugging and problem-solving skills across complex application and infrastructure environments. 

• Experience working with cloud-based platforms; GCP experience is preferred. 

• Familiarity with infrastructure automation and Infrastructure-as-Code concepts. 

• Familiarity with Jira and GitHub. 

• Familiarity with unit testing and API testing. 

• Understanding of secure coding and operational security practices. 

• Ability to work closely with development, infrastructure, and platform engineering teams.