Customer Advisor – Argos (in Sainsbury’s)

What you’ll be doing: 

• Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, website screens on the shopfloor and at the collection counter  

• Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds 

• Be present on the shop floor helping customers with questions and provide advice on a wide range of products – supporting in the stock room when the store is quiet 

• Build great knowledge about our products, services and promotions to help provide recommendations  

What makes a great Argos Colleague:  

• Friendly and welcoming, with a genuine enthusiasm for understanding our customers and helping them have a great experience. 

• Comfortable talking to customers about our financial services when they are buying certain products, making sure the information you share is clear and helpful. 

• Happy working at pace in a physical, high-energy environment, pulling together with the team to get more done and support one another. 

• Prepared to work flexibly and productively to a high standard across the store, taking ownership and stepping in where needed. You’ll be fully trained in a variety of skills, giving you opportunities to learn, develop and try new things. 

• Embraces new digital tools and technology, using them confidently to work effectively and deliver brilliant outcomes.