Customer Assistant
Argos · Nairn
What you’ll be doing
- Putting customers first and making them feel valued through thoughtful, friendly and helpful service
- Ready to help wherever our customers need you most, whether that’s filling shelves, picking orders, serving customers or selling our products
- Using and embracing digital tools to do your job well and enhance customer experience
- Helping organise and move stock, including keeping shelves tidy, clean and well-presented, and manoeuvring often heavy loads to the correct store location
- Building your knowledge of our products, services and promotions so you can confidently make helpful recommendations to our customers
What it takes to be part of our team
- Friendly and welcoming, with a genuine enthusiasm for helping customers
- Thrive working in a fast-paced, physical and high-energy environment
- A committed team player, always willing to support colleagues and work together
- Flexibility and willingness to work across the store and take on new challenges
- Open to learning, developing and trying new things to improve our service
- Confident learning to use new digital tools and technology to do your job brilliantly
- Take pride and ownership in your work, including close attention to detail, maintaining a clean and tidy work space and always looking for ways to make our customer experience better
Supporting you at work and beyond
We offer our colleagues a wide range of rewards and provide competitive benefits:
- Discount card – After 4 weeks employment, 10% off at Sainsbury’s, Argos, Tu, and Habitat, increasing to 15% discount at Sainsbury’s every Friday and Saturday
- Holiday entitlement – based on the hours you work
- Enhanced Family Leave – Maternity, Paternity, Adoption and more
- Pension and life cover – we’ll match between 4-7.5% of your pension contributions and up to 6x life cover
- Sainsbury’s share schemes – buy Sainsbury’s shares at discounted prices
- Other Retail savings – discounts on eating out, holidays and at other retailers
- Physical wellbeing – cycle to work and bike rental schemes, reduced price gym access and Health/Dental cash plans
- Mental wellbeing – 24/7 access to our Employee Assistance Programme and Online wellbeing platform
- Financial support – interest-free season ticket loans, Pay advance, affordable loans and savings directly from your pay and financial wellbeing resources
Our vision is to be the most trusted retailer, where people love to work and shop. That means harnessing the talent, creativity and diversity of our colleagues to ensure that customers receive great service every time they shop with us.
If you would like to hear more about our vision and values, be sure to visit our corporate page.
We invest in training, development and multiple initiatives to ensure our teams feel enabled to offer the best shopping experience to our customers and that Sainsbury’s is truly a ‘Great Place to Work’.