Communications Advisor
TC Energy · Calgary
At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability.
Join us. Connect to what matters.
The Opportunity
Reporting to the Senior Manager of Canadian Business Communications, the Communications Advisor will focus primarily on internal communications that help employees connect their work to business priorities, performance and shared goals. As part of an integrated communications team, you will develop leadership updates, employee engagement activities and stories that build understanding, connection and pride across our Natural Gas Pipelines and Power and Energy Solutions business. You will also support project and operations communications and communications governance, bringing strong writing, sound judgement and hands-on coordination to these additional responsibilities.
Note: We request all applicants to please include a cover letter at the beginning of their resume
What you'll do
- Develop and deliver internal communications that help office and field employees understand business performance, safety, operational priorities and growth, and how their work contributes to results
- Coordinate leadership communications, including quarterly updates, town halls; prepare speaking notes, presentations, key messages and questions and answers
- Create clear, engaging content for email, intranet, Teams and leader LinkedIn posts, highlighting employee contributions, project milestones, operational achievements and values-based recognition
- Work with business partners, leadership teams and communications colleagues to support two-way dialogue and field engagement, gather stories and authentic visuals, and tailor content to employee needs
- Provide support for project and operations communications, including issues management and incident response, with guidance from senior team members
- Maintain communications calendars, plans and workback schedules, coordinating timing with enterprise communications, business milestones and public disclosures to keep messages relevant and avoid duplication
- Maintain business unit intranet pages, project web content and SharePoint resources so employees and communications partners can access current, accurate information and approved materials
- Support communications governance by coordinating approvals, version control, records management and brand standards; maintain organized content and creative assets, track budgets and flag decisions or issues requiring escalation
- Use employee feedback, survey insights and channel metrics to inform content, report on engagement and recommend improvements that strengthen understanding, recognition and leadership connection
Minimum Qualifications
- Bachelor’s degree in communications, public relations, journalism, political science or a related field
- Minimum of four years of applicable work experience in internal communications, employee engagement, corporate communications, project communications or a related field
- Demonstrated ability to translate complex business information into clear, relevant messages for employees
- Experience developing leadership or employee communications, such as business updates, speaking notes, presentations, intranet stories or questions and answers
- Experience supporting employee events, town halls or engagement activities, including content preparation and coordination
- Experience delivering communications across multiple channels and managing timelines, reviews and approvals
- Demonstrated ability to build relationships with business partners and communications colleagues, gather information and deliver accurate, timely materials
Preferred Qualifications
- Strong writing, editing and storytelling skills, with the ability to adapt tone and content for leaders, office employees and field teams
- Sound judgement and discretion when handling sensitive information, identifying communications risks and seeking guidance or escalating issues
- Collaborative working style and confidence working with leaders and partners across functions
- Strong coordination and organizational skills, with attention to detail and the ability to build workbacks, manage approvals, dependencies and competing priorities, and work independently to deliver on commitments
- Experience in energy, infrastructure or another operational environment; familiarity with project, safety or workforce communications is an asset
- Familiarity with SharePoint, intranet publishing, Teams events and digital content tools
- Ability to interpret basic communications metrics and employee feedback and use findings to improve content and delivery
- Curiosity about the business and an ability to identify stories that connect business results, employee contributions and company values
This position requires candidates to:
- Travel, with overnight stays away from home
- Occasionally be available for extended work hours outside of standard business hours to respond to on-call issues (early morning, evening and weekends)
- Participate in our emergency response team and on-call rotation
To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid
About our business
We are a leader in North American energy infrastructure, spanning Canada, the U.S. and Mexico. For over 75 years, we have proudly connected the world to the energy it needs. Every day, we move more than 30 per cent of the natural gas used across the continent and connect LNG exports to global markets, powering communities and industries. Complemented by strategic ownership and low-risk investments in power generation, our infrastructure delivers affordable, reliable and sustainable energy across North America. Our field operations span seven Canadian provinces, 34 U.S. states and seven Mexican states. Together, we strengthen the connections that deliver the energy the world relies on-every day.
TC Energy is an equal opportunity employer and participates in the E-Verify program supervised by the US government. We welcome applications from all qualified individuals regardless of race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. We are also committed to providing accommodations throughout the recruitment process. Applicants requiring accommodations or accessible formats are encouraged to contact us at careers@tcenergy.com for support.
All applicants must have legal authorization to work in the country where the position is based, without restrictions. Background screening is required for all positions, which may include criminal and/or credit checks. Offers may be extended at a different level or job title that best aligns with the successful candidate's qualifications.
Learn more
Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.
Thank you for considering TC Energy in your career journey.