Construction Support Coordinator - Field
ACCO Engineered Systems · Boise
General Job Description: The Construction Support Coordinator - Field provides foundational, on-site administrative and logistical support directly to field superintendents across assigned jobsites, executing routine data collection, folder organization, meeting coordination, and local onboarding tasks under established procedures to relieve field leadership of administrative burdens.
Essential Duties and Responsibilities:
- Collects daily timecards across assigned teams and verifies completeness before superintendent review.
- Follows up with field leadership to capture missing time entries, and meal period acknowledgments, preparing clean batches for superintendent approval.
- Gathers, organizes, and logs field documentation and labor hours required for regional Equality Funds and Market Recovery program reporting.
- Collaborates with field leadership to review and maintain standardized, consistent Box project folder structures and file routine project documentation.
- Executes routine project-specific support tasks as directed by field superintendents and project leadership to assist daily site operations.
- Prepares physical training rooms and AV equipment for Day 1 in-person new hire orientations and assists new hires with digital login and onboarding navigation.
- Tracks safety certification compliance across assigned teams, logs certification records, and coordinates recertification logistics and scheduling in collaboration with the Safety Team.
- Coordinates logistics for jobsite progress meetings, including scheduling conference rooms, assembling agendas, taking attendance, and distributing meeting notes and action items.
- Submits ServiceNow IT tickets on behalf of field craft and leadership for mobile device troubleshooting, hardware replacements, password resets, and software access permissions.
- Provides first-line technical assistance to field leadership mobile time entry submissions and accessing company portal resources.
- Executes general clerical functions at the jobsite trailer or regional field office, including processing incoming jobsite mail, scanning delivery tickets, and tracking trailer office supplies.
- Other duties as assigned.
Position Requirements (Skills, Work Experience, Education, Certifications, Licenses, etc.):
- High school diploma or GED equivalent is required; an Associate degree in business administration or a related field is preferred.
- 1 to 3 years of administrative support experience, with preference given to background in commercial construction, mechanical contracting, or field operations environments.
- Strong attention to detail and accuracy in executing structured administrative workflows, reviewing time records, and managing file uploads.
- Proficiency with mobile tablet hardware (iPads/iOS), Microsoft Office applications (Word, Excel, Outlook), Google Workspace, and cloud file management platforms (Box).
- Effective verbal and written communication skills suitable for professional interaction with trade craft workers, foremen, and field superintendents.
- Customer-service orientation with the organizational capability to manage routine tasks across multiple simultaneous jobsite requests.
- Able to demonstrate consistent and reliable attendance.
- Able to learn new programs and processes.
- Demonstrated experience as a team player and able to achieve assigned performance goals.
- Ability to handle pressure and hectic pace.
ACCO Competencies:
Confidentiality: Recognizes and respects the need to maintain confidentiality for private and sensitive information.
Perseverance: Shows the wherewithal to fight for difficult goals despite challenges and to bounce back from adversity.
Insight: The ability to gather and make sense of information that suggests new possibilities.
Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision and connect with people.
Teamwork: The ability to effectively work toward common goals with others by supporting, encouraging, and sharing information in an authentic and approachable manner.
Big Picture: Understands and contributes to organizations’ short- and long-term business strategy. On a personal level has independently developed a vision for short- and long-term career success.
Motivation / Dedication: Commits to excellence in pursuing unselfish goals. Initiates action with collective goals takes responsibility, and shows personal humility.
Technical Curiosity / Willingness to Learn: Interest in seeking out new experiences, knowledge, and candid feed, back; demonstrating an openness to learning and change.
Problem-Solver: Ability to identify, analyze, and solve a problem in support of personal, group, department, or organizational objectives.
Communication: Fosters open, honest, candid and respectful communication. Effectively assesses, defines and communicates issues in a timely manner, both written and verbal.
Professionalism: Respectfully observes and challenges the status quo with intent for improvement. Is able to take direction, accept feedback, and take full responsibility for his/her actions. Leads by example through positive influence and ethical leadership with consideration of the entire organization.
Physical Requirements:
(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
- The employee may regularly lift and /or move up to 10 pounds, and occasionally lift and/or move up to 30 pounds.
- Specific vision abilities required by this job include Close vision and Distance vision.
- While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
- The employee is regularly required to walk and sit; climb or balance and stoop, kneel, crouch, or crawl (for purposes of filling photocopiers/printers).
- As the employee maintains and orders supplies to the Project Group, the employee is occasionally required to reach above shoulder height to access storage cabinets and mail cubicles.
- Regular and routine attendance, occasional mandatory overtime will be required.
Hours: This is a non-exempt position. Workdays are scheduled from Monday through Friday. Typically, work hours begin and end between 5:00 am and 5:00 pm as scheduled with the position's supervisor, with a minimum thirty-minute and maximum one-hour break for lunch, and two rest breaks. Occasional overtime may be necessary per business needs.
Travel: Periodically visit regional offices under the direction of Management
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