Growth Data Analyst
eClerx · Singapore
Growth Data Analyst
Location: Singapore
Type: Full-time Work form office ( all 5 days of the week )
Job Summary
Our Growth Analytics team helps customer-growth, product and marketing teams make better decisions. We turn customer, campaign and product data into reliable reporting and actionable insights across markets.
You will take analytical work from the initial business question through metric definition, data validation, analysis and reporting.
You will partner with campaign, marketing, product and data teams to explain what is working, where opportunities exist and what to improve.
Responsibilities
Partner with stakeholders to define analysis objectives, metrics and measurement plans.
Analyze customer behaviour, including engagement, conversion, acquisition, reactivation and retention.
Maintain reliable analytical datasets, metric definitions and reporting views.
Develop dashboards and recurring scorecards that make trends, comparisons and data freshness clear.
Validate data across source, pipeline and dashboard layers; investigate discrepancies and coordinate fixes.
Translate findings into clear recommendations for campaign and marketing decisions.
Use approved AI tools to support research, analysis, documentation and workflow improvement.
Eligibility Requirements
Knowledge/Experience in customer or product analytics.
Ability to understand SQL/Python based pipelines - take over and maintain.
Experience building or maintaining dashboards in Power BI or a comparable business intelligence tool.
Ability to analyse funnels, cohorts, attribution, campaign lift and retention, and explain methodological limitations.
Experience with data quality checks, metric consistency, reconciliation and root-cause investigation.
Ability to turn stakeholder questions into measurable analysis and communicate findings as practical recommendations.
Experience engaging with AI tools and emerging technologies to improve productivity, workflows and presenting analytical ideas.
Good to Have
Python or PySpark, and experience with Spark, Airflow or similar data-pipeline tools.
Experience with Growth strategy planning, customer engagement or marketing technology platforms.
Experience using AI tools to build adhoc dashboards for analysis and insights presentations
About eClerx
eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.
The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.
For more information, visit www.eclerx.com
You can also find us on:
https://www.linkedin.com/company/eclerx/
https://www.indeed.com/cmp/Eclerx/about
https://www.glassdoor.com/eClerx
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here