Performance Marketing AM for Travel

eClerx · Kuala Lumpur

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Performance Marketing AM for Travel

Location: Malaysia

Type: Full-time

Job Summary

The Performance Marketing team is a team responsible for integrated media activities for all businesses and products. We support the brand's effort to make the brand of first choice for travel, deliveries & financial needs.

Media Team is a team of integrated media experts and marketers who are passionate about their work. This team leads both traditional and strategic dynamic device buying channels to grow our market reach and re-engage with existing users. It uses internal user operation levers and internal traffic management products to improve user acquisition efficiency. Additionally, it deep dives into the full converting funnels to uplift channel efficiency during each iteration cycle.

As a Digital & Performance Marketing AM, you will be the in-house expert on planning full funnel media strategies and app acquisition to drive growth across our diverse portfolios (especially activities outside of Southeast Asia)

This role is responsible for driving day-to-day performance marketing for verticals across the region. You will manage substantial regional budgets. Additionally, you will also lead external agencies to ensure our digital media presence performs at a world-class level.

Responsibilities

      Digital Media Strategy & Budget Governance

• Design and champion media strategies for User Acquisition

  • Ensure our investments are planned and allocated to the best interest of our KPI

  • Deliver user acquisition numbers within targeted performance marketing KPIs such as CAC and conversion rates

       Media Operations & Channel Mastery

• Channel Calibration: Lead the automation and optimization of paid channels (Social, Programmatic, Search, etc.) maintaining high conversion quality.

  • Technical Integrity: Partner with our agencies and tracking partners to maintain robust measurement best practices (MMPs, GTM, DCM) ensuring a seamless and transparent data flow.

       Stakeholder & Agency Leadership:

• Collaborate with diverse teams ranging from country to marketing teams to improve user acquisition funnel health and results

  • Agency Management: Lead the relationship with external media agencies and partners, evaluating workflows and negotiation strategies.

Eligibility Requirements

• Bachelor’s degree in any related field

• 5-6 years of experience in digital planning & executing at scale 

• Track record of driving performance marketing across APAC region

• Experience in APAC - particularly East Asia, India &/or ANZ preferred

• Deep expertise in regional performance marketing channels (Google, Facebook and more) and local marketing specific channels

• Sound understanding of attribution models and MMPs

• Connect channel operational knowledge, such as bid strategy/optimization goal, with internal audience segmentation and landing page strategy to maximize channel performance while deep mining the relationship of audience and assortment

• It is advantageous to have hands-on experience on Facebook Business Manager, Google Ads manager, Appsflyer, Programmatic DSPs managing advanced campaigns.

• Self-starter and an exceptional can-do attitude

• Fluency in written & spoken Mandarin is a bonus.

About eClerx

eClerx is a leading provider of productized services, bringing together people, technology and domain expertise to amplify business results.​

The firm provides business process management, automation, and analytics services to a number of Fortune 2000 enterprises, including some of the world’s leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is traded on both the Bombay and National Stock Exchanges of India. The firm employs more than 19,000 people across Australia, Canada, France, Germany, Switzerland, Egypt. India, Italy, Netherlands, Peru, Philippines, Singapore, Thailand, the UK, and the USA.

For more information, visit www.eclerx.com  

You can also find us on:

https://www.linkedin.com/company/eclerx/ 

https://www.indeed.com/cmp/Eclerx/about

https://www.glassdoor.com/eClerx

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here

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