Supply Chain Acounts Payable / Procure-to-Pay Analyst I

Duke Energy · Charlotte

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More than a career - a chance to make a difference in people's lives.

Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.

This work is to be performed at a virtual location in North Carolina or South Carolina that is within a reasonable commute to the Duke Energy Plaza in Charlotte, NC.

Position Summary

Accounts Payable is responsible for ensuring that more than $30 billion in invoice and payment transactions are processed accurately through multiple ERP systems, providing oversight and guidance for approximately $2 billion in credit card transactions, and maintaining the vendor master file for approximately 20,000 active vendors across the Duke Energy enterprise while ensuring compliance with tax reporting requirements and internal controls. This is an entry-level position within our Vendor Master team in the AP/P2P organization. However, candidates with demonstrated experience, skills, and relevant knowledge may be considered for an Analyst II position. Employees in this role are responsible for supporting day-to-day operations, including but not limited to:

• Maintaining vendor master records.
• Supporting 1099 reporting processes.
• Responding to supplier and internal customer inquiries.
• Resolving issues and fulfilling research requests.
• Maintaining and validating payment files.
• Maintaining and validating credit card payment data.
• Supporting expense management processes.
• Researching expense and payment data to support internal and external audit requests.
• Performing research and analysis in support of rate case requirements.

This position requires a thorough understanding of SAP Ariba, Maximo, PeopleSoft, and CAPS, as well as a strong knowledge of the procure-to-pay (P2P) lifecycle and related business processes. The successful candidate must demonstrate strong system knowledge and excellent communication skills when interacting with peers, customers, and stakeholders. They are expected to effectively identify root causes, communicate findings clearly, and facilitate the timely resolution of inquiries and issues. Additionally, this individual should possess strong analytical and problem-solving skills, enabling them to investigate complex issues, identify process improvement opportunities, and contribute to the continuous enhancement of Accounts Payable operations.

Responsibilities

Supports Departmental Systems and Processes

• Provide financial, accounting, and business management analytical support to a defined customer group and departmental peers.
• Serve as a resource for technical and functional support.
• Provide guidance and assistance related to supply chain management inquiries and issues.

Performs Complex Transactional Tasks to Support Daily Operations

• Validate and approve vendor master file updates, ensuring accurate payment classification for 1099 reporting purposes and maintaining controls that protect banking information from fraud and unauthorized changes.
• Ensure data integrity and process controls across all business units.
• Resolve supplier and internal customer issues, research requests, and escalations.
• Research and correct invoice exceptions related to accounting, finance, and inventory discrepancies, while assisting with root cause analysis to permanently resolve issues.
• Validate and maintain outgoing payments, ensuring payment errors are corrected and funds are recovered when necessary. Responsibilities include interaction with Treasury, suppliers, and banking partners.
• Validate and maintain credit card payment and expense management system information and compliance.

Performs Data Analysis, Root Cause Investigations, and Communication of Resolutions

• Clearly communicate root cause assessments and issue resolutions to internal and external stakeholders.
• Support research and data analysis requests related to invoices, expenses, and payments.
• Support internal and external audit requests.
• Support rate case documentation requests.
• Identify root causes and recommend solutions based on research findings and analysis.

Drives Continuous Improvement

• Evaluate SAP Ariba exception management and procurement processes to identify continuous improvement opportunities.
• Recommend and implement process enhancements designed to streamline procurement operations, reduce invoice cycle times, and improve the overall supplier and customer experience.
  
  

Required/Basic Qualifications

• Bachelor's degree in Business Administration, Finance, Economics, Accounting, Supply Chain Management or Other Related Degree
• 1 year related work experience
• In lieu of Bachelor's degree(s) AND 1 year(s) related work experience listed above, High School/GED AND 5 year(s) related work experience
  

Desired Qualifications

• Master's degree Business Administration, Finance, Economics, Accounting, Supply Chain Management or Other Related Degree

Preferred Qualifications

• Proven experience with the Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
• Proven analytical, business acumen, and customer service skills.
• Prior exception resolution experience.
• Solid understanding of the Accounts Payable function and its relationship to the overall Supply Chain process.
• Knowledge of Accounts Payable processes, including invoice processing, vendor maintenance, payments, expense management, and compliance requirements.
• Excellent verbal and written communication skills.
• Strong problem-solving and issue resolution capabilities.
• Ability to work independently and effectively within a team environment.
• Demonstrated prioritization, organization, and time management skills.
• Ability to apply analytical, interpretative, evaluative, and critical thinking skills to objectively assess options and make sound business decisions.
• Demonstrated strong analytical and data research skills.
• Motivated self-starter with the ability to independently manage workload and drive results.
• Experience leveraging Microsoft Copilot, AI-powered tools, and automation technologies to improve productivity, research capabilities, knowledge management, and business processes.
• Demonstrated ability to identify continuous improvement opportunities, analyze root causes, and implement process enhancements that improve efficiency, controls, customer experience, and operational effectiveness.
• Experience evaluating and improving business processes through the use of data analysis, automation, reporting tools, and emerging technologies.
• Ability to adapt to changing business needs and support ongoing digital transformation initiatives within the procure-to-pay and supply chain environment.

Working Conditions

• Virtual Mobility Classification – Work will be performed from a remote location after the onboarding period. However, virtual employees should live within a reasonable commute to a Duke Energy facility and must live within a footprint state of Duke Energy (NC, SC, FL, OH, KY, IN) or the DC metro area.
• This work is to be performed at a virtual location in North Carolina or South Carolina that is within a reasonable commute to the Duke Energy Plaza in Charlotte, NC.
• General office environment
• Possible after-hours response required
• Overtime may be required on occasion
• Extensive keyboarding and computer use

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Travel Requirements

Relocation Assistance Provided (as applicable)

Represented/Union Position

Visa Sponsored Position

Please note that in order to be considered for this position, you must possess all of the basic/required qualifications.

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