Digital Channel Owner - Web

Vodafone Qatar · Doha

Monitor and improve revenue, conversion rate, average order value, abandonment rate and digital sales contribution.
Define and prioritise roadmap initiatives with Product, Commercial and Technology stakeholders.
Translate business needs into clear requirements and coordinate delivery, dependencies, user acceptance testing and release readiness.
Work with UX, Technology and vendor partners to improve customer journeys and launch new features and services.
Monitor channel availability, defects and transaction success, coordinating issue resolution and preventive actions.
Assess post-launch performance against agreed objectives and identify further improvements.
Track competitor offers, pricing and market trends to inform channel enhancements.
Provide regular sales and performance insights across products, categories and campaigns.

As Digital Product Owner – E-Commerce, you will own the performance and continuous improvement of Vodafone Qatar’s e-commerce channel. Reporting to the E-Commerce Manager, you will translate business priorities into digital capabilities that improve customer experience and drive sales and revenue growth. Own and enhance Vodafone Qatar’s e-commerce channel, driving digital sales growth, improving conversion and delivering seamless customer journeys. Work closely with Commercial, Technology, UX and vendor teams to deliver new capabilities and optimize channel performance.

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