Warehouse Returns Manager
Performance Food Group
We Deliver the Goods:- Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
- Growth opportunities performing essential work to support America’s food distribution system
- Safe and inclusive working environment, including culture of rewards, recognition, and respect
The Warehouse Returns Manager selects, scans, stocks, credits, and removes products to ensure that the warehouse is providing customers with exceptional service and quality. Monitors returns, processes returned/damaged product, and restocks/repackages product within the warehouse.
Major Functional Responsibilities:
- Oversees the daily workflow of the Warehouse Returns employees.
- Hires and trains new Warehouse Returns employees.
- Conducts performance evaluations that are timely and constructive.
- Verifies and performs quality checks of pick-up slips to product received from customers.
- Processes credits and ensures that paperwork balances are completed accurately.
- Maintains various forms and logs; analyzes data and creates reports.
- Scans in product information of products received.
- Processes product for restocking, destruction, or return to vendor.
- Implements various vendor policies to corresponding returned products.
- Inspects and prepares product for return to appropriate locations.
- Sorts items according to flow line or pick area; restocks and repacks product as needed.
- Creates solutions to unique returns scenarios and finds opportunities to improve processes.
- Performs other duties as assigned
- Complies with all policies and standards