Receptionist / HR Administrator
Hearst · Dallas
The Opportunity
Be the welcoming first impression of Homecare Homebase's Dallas office while keeping day-to-day operations running smoothly. As Receptionist/HR Administrator, you'll serve as a central point of contact for visitors and onsite employees, coordinate office services and meeting logistics, and provide reliable administrative support for HR, training, employee engagement and Dallas-based recruiting.
You'll report to the Dallas Office Manager and work regularly with employees, building management, vendors, Finance, Human Resources, Talent Acquisition, hiring managers and training stakeholders. The role handles sensitive employee and business information with discretion and follows established security, safety and recordkeeping procedures.
On-site: This role is based on-site in Dallas, Texas.
What You'll Do
Office Administration
- Answer, screen and route incoming calls (less than 5% of role time); manage voicemail and maintain office phone system updates, prompts and related settings.
- Welcome and direct visitors. Follow office safety and security procedures, manage building access, issue visitor badges, maintain visitor logs, provide Wi-Fi access information and coordinate parking validation.
- Manage employee badges and coordinate equipment assignment, tracking and returns with Corporate Services.
- Submit office maintenance requests to building management and follow up as needed.
- Receive, sort and distribute mail, packages and deliveries. Coordinate express shipping and pickup through carriers such as FedEx and UPS, and maintain shipping supplies.
- Scan and email mail that must be delivered to remote employees. Scan checks for Finance verification and mail check payments to the designated lockbox, following established handling and control procedures.
- Order and maintain office, kitchen and executive refreshment supplies; monitor inventory and expense purchases. Keep common areas clean, organized, safe and stocked.
- Maintain conference room calendars and reservations; schedule meetings as requested and support room setup and cleanup.
- Coordinate business lunches, including ordering, expense documentation, receiving, setup and cleanup.
- Assist onsite employees with office questions, parking validation, visitor needs and related requests.
- Provide general administrative support, including filing, photocopying, faxing, mailing and shipping. Support HR administration such as payroll and new hire processes, along with other office and HR tasks as needed.
- Respond to audit support requests by providing appropriate training completion records, visitor log data and visitor badge records in accordance with access and confidentiality requirements.
Employee Recognition and Engagement
- Provide administrative support for office-based employee engagement and recognition activities, including coordination, materials and logistics.
Training Administration
- Prepare new hire packets and assemble new hire swag bags; monitor supplies, place or coordinate orders, document expenses and maintain stock.
- Coordinate calendar invitations for training activities as requested, including department sessions, panels, speakers and related meetings.
- Prepare training materials by copying, assembling, packaging and mailing materials as required.
Talent Acquisition Support
- Coordinate phone and panel interviews for Dallas-based roles at the request of Talent Acquisition and hiring managers.
- Schedule interview participants, reserve rooms or meeting links, communicate logistics and help ensure a professional candidate experience.
What You'll Bring
Required Qualifications
- High school diploma or equivalent.
- Professional and courteous communication skills, with the ability to assist employees, candidates, visitors and vendors.
- Sound organization and follow-through; able to manage recurring tasks, competing requests and time-sensitive logistics.
- Working knowledge of Microsoft Office or comparable productivity tools; ability to learn phone, meeting, shipping and HR systems.
- Careful handling of confidential information, employee records, checks and audit documentation.
- Ability to perform routine office tasks, including standing, moving supplies, setting up meeting spaces and handling packages within reasonable workplace requirements.
Preferred Qualifications
- Prior experience in reception, office administration, HR administration or a comparable customer-facing support role.
- Additional coursework or training in office administration or Human Resources.
Additional Information
Work authorization: All applicants must be U.S. citizens or permanent residents eligible to work in the U.S. without immigration restrictions.
What You Can Expect From Us
We don't just help our clients succeed; we help our employees succeed. Competitive pay, robust benefits and professional development opportunities are a few of the many reasons Homecare Homebase is a great place to build your career.
- Meaningful work. Make a difference in the lives of clinicians and home-based care teams—and ultimately the patients they serve.
- Leaders who care. Work in a culture where leaders value, support and invest in their people.
- Flexibility. We value work-life balance and offer career opportunities designed to support life's changing demands.
- A company that gives back. Each year, Homecare Homebase supports charitable initiatives that align with our mission of empowering exceptional care and helping others in need.
Sound like a good fit? We'd love to hear from you.