Office Support III (Treasurer's Department)

County of Berks · Reading

New Hires Hourly Starting Rate -$23.22
35 Hours Per Week

POSITION SUMMARY:

Responsible for the collection and recording of all monies received over the counter and through the US Mail for tax payments, certification requests (current and delinquent), Treasurer licenses, and delinquent Tax Claim payments. This position involves financial tasks, including data entry into the appropriate systems to apply payments accurately, daily balancing and reporting, tax certifications, issuing licenses, data inquiries, letter composition, filing, phone service, and recordkeeping.

Employees must assist in maintaining high program performance standards through efficient work practices. Attention to detail and accuracy are critical to this function. Failure to accurately record payments could result in properties being turned over to Tax Claim, making them subject to tax sale. Cash handling and maintaining a cash drawer are essential.

POSITION RESPONSIBILITIES:

Essential Functions:

The duties and responsibilities of this position include, but are not necessarily limited to:

Tax Payments/Certifications

Collect and record all incoming payments received via US Mail, delivery service, or over the counter.
Maintain and balance individual tax collections per district for deposit.
Maintain and balance individual tax claim payments for deposit.
Issue tax certifications for the Treasurer and Tax Claim Bureau to taxpayers, as well as various entities such as title companies.
Review and issue revised tax bills according to the monthly STEB report.
Review Hotel tax monthly collections for accuracy. Follow up with the hotel for any reports that are incorrect. Enter the information into the ledger and/or database as appropriate. Deposit the funds into the appropriate bank account.

Licensing

Issue dog, antlerless deer (doe), fishing, and hunting license(s) received online in addition to US Mail, delivery service, and over-the-counter.
Maintain and balance license fees for deposit to the appropriate bank account.
Receive, assign, and distribute annual dog licenses to authorized county agents. Collect, inventory, and maintain unissued licenses from the previous year to be audited by the State Auditor General’s Office, as well as the County's internal audit.
Prepare the monthly licensing reports for the disbursement of fees to the state and the county for dog, fishing, and hunting licenses issued.
Review and prepare Bingo and Small Games of Chance applications received online, by US Mail, by delivery service, and over the counter for final approval. Once approved, deposit the funds (where applicable) into the appropriate bank account and complete the process to issue the license.

Additional Functions

Record and remote deposit funds into the Escheat bank account as approved by the Chief Deputy Treasurer.
Compare the AP check distribution listing against printed checks to ensure no check was missed during the check creation process. Once confirmed, the checks can be released to the recipients upon approval by the Board of Commissioners and/or COO.
Prepares and maintains Tax Claim files, such as but not limited to additional notifications.
Assist in statutorily mandated public tax sales three times per year at which delinquent taxpayers’ property is exposed to auction for payment of delinquent taxes.
Customer Service-answering phones, waiting on customers at the counter, assisting the public.
Operates office equipment: PC, calculator, fax, copier, printer.
Respond to Treasurer and Tax Claim inbox messages.
Support both the Treasurer and the Tax Claim Office Support personnel.
Additional tasks as required to ensure the mission of the Treasurer and Tax Claim offices is complete.

Non-Essential Functions

Bilingual English/Spanish.

MINIMUM EDUCATION AND EXPERIENCE:

High school diploma or possession of a G.E.D. Certificate from a recognized issuing agency.
A minimum of two (2) years’ experience in general word processing and office practices, including working with varied computer applications and PC experience.
Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES:

Ability to perform routine office support work.
Basic elements of English language usage, spelling, and arithmetic.
Ability to utilize word processing equipment as well as a calculator.
Ability to utilize Microsoft Office (including Outlook, Word, and Excel).
Ability to understand and carry out oral and written directions.
Ability to communicate effectively orally and in writing.
Knowledge of the law as it pertains to County Government.
Ability to maintain cooperative working relationships with those contacted in the performance of duties, including all other employees.
Knowledge of office methods, practices, and procedures, and the ability to make arithmetical calculations.
Ability to diffuse upset customers.
Ability to maintain composure in a fast-paced environment.
Ability to handle stress.
Physical presence in the office is required.

PHYSICAL DEMANDS:

Work involves standing, walking, sitting, lifting, carrying, talking, hearing, using hands to handle, feel objects, tools, or controls, and reaching with hands and arms. Vision abilities required by this job include close vision and the ability to adjust focus. The employee must occasionally lift and/or move up to 40 pounds a distance of 15 feet or less.

WORKING ENVIRONMENT:

Normal office environment. Small office area with co-workers in close contact.

This position description serves as a guideline for communicating the essential functions and other information about the position to the applicant/employee. It is not intended to create a binding employment contract nor cover every detail of the position, and may be changed where appropriate.

Equal Employment Opportunity Statement:

The County of Berks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, political affiliation or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

About Us:

Berks County is a combination of rich farm country, industry, beautiful parks, entertainment, and top-notch educational institutions. Whether you are interested in County services, the availability of our parks, tax rates, or other county information, this is the place to start.

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