Key Account Amazon Marketplace Director
Guess · Bioggio
The Key Account Amazon & Marketplace Director is responsible for driving profitable and sustainable growth of the brand on Amazon, managed both as a Vendor (1P) and as a Marketplace Seller (3P), and for contributing to the development of the broader marketplace strategy.
Acting as the key interface between Amazon, external partners/agencies (if applicable) and internal teams, the role owns the commercial performance of the channel, supports Amazon P&L management and ensures operational excellence, brand consistency and long-term growth.
CORE JOB RESPONSIBILITIES
P&L and Business Management
- Ownership and management of the Amazon related P&L, ensuring achievement of sales, margin and profitability targets.
- Definition and execution of annual and quarterly business plans across Vendor Central (1P) and Seller Central (3P)
- Define and execute growth initiatives through pricing strategies, promotions, retail programs, advertising and assortment planning
- Manage and coordinate external Amazon agencies or service providers, ensuring alignment with commercial objectives
Amazon Vendor & Seller Operations Management
- Manage day-to-day operations across Amazon Vendor Central and Seller Central accounts
- Work with inventory planning and oversee purchase orders, forecasts and stock availability
- Monitor account health, compliance and operational KPIs to ensure continuity of business
- Collaborate with Supply Chain and Operations teams to support accurate demand planning and execution
Merchandising and Marketing Management
- Coordinate the planning and execution of product launches on Amazon, working cross-functionally with Product, Marketing and Merchandising teams
- Manage and optimize Amazon content, including product detail pages, brand store, A+ content and visual assets
- Plan and execute key commercial events such as Prime Day, Black Friday and Cyber Week
- Support and manage Amazon Advertising activities (Sponsored Ads, DSP if applicable) to maximize visibility and ROAS
Reporting and Analytics
- Overview performance through Amazon analytics and internal reporting tools
- Track and analyze key KPIs including revenue, contribution margin, traffic, conversion rate and buy box performance
- Identify insights and opportunities to improve performance and support data-driven decision making
Additional Responsibilities
Carry out additional tasks and projects as assigned in line with business needs.
Requirements
- Relevant experience in ecommerce roles with direct involvement in Amazon marketplace management (Vendor Central and/or Seller Central)
- Strong understanding of Amazon operations, merchandising and performance drivers
- Solid analytical skills with ability to interpret data and KPIs
- Expertise working with Excel for Data Analysis
- Strong commercial mindset with negotiation and stakeholder management skills
- Experience working with external agencies and cross-functional teams
- Good organizational and project management skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong communication and stakeholder management skills
- Fluent in English; additional languages are a plus
Benefits
- An International, fresh and dynamic working environment
- Physical & Mental Health programs, sustainable projects and workshop promoted by Guess Community
- Arts, sports and social events outside the office, thanks to our Guess Fun activities!
- Training & Development platform and paths
- Discount on our products both online and in stores
Don’t miss your chance to join a progressive and sustainable global company, which is constantly looking for new challenges and opportunities to grow in a competitive and tough market.
Guess promotes a people-first workspace, where their well-being and their development are part of the history and the success of the brand.
Do you think we’re a good match for you? Apply now to be part of our family!