Associate Director, Pre-Experience Degrees
INSEAD · Fontainebleau · €61,000–€77,000 (stated in the posting)
INSEAD is seeking an Associate Director, Pre-Experience Degrees to join our Degree Programmes team. This is a full-time, permanent position based at our Europe Campus in Fontainebleau, France. A hybrid working model is in place, with 3 days on campus and 2 days working remotely.
About the Job
Reporting to the Senior Director, Pre-Experience Degrees, you will play a key role in shaping and delivering an exceptional student experience across INSEAD’s Master in Management (MIM) and Master in Finance (MIF) programmes. As a trusted partner to faculty, students and cross-functional stakeholders, you will oversee programme delivery, provide strategic guidance, coach and support students, and drive initiatives that enhance the overall student journey.
This is an exciting opportunity for a collaborative and student-focused professional to contribute to the success of two of INSEAD's fastest-growing degree programmes, while helping to deliver a seamless, high-quality experience across multiple campuses and international study locations.
Your Role Within the Team
- Act as the senior representative for the MIM and MIF student experience on the Fontainebleau campus.
- Provide strategic direction and guidance to Class Officers to ensure the successful delivery of programme operations and student services.
- Partner closely with faculty to ensure an outstanding learning experience and the effective delivery of programme curriculum.
- Lead initiatives that enhance the student journey, ensuring alignment with programme objectives and institutional priorities.
- Oversee the continuous improvement of systems and processes, including learning technologies, to optimise programme delivery and student engagement. Collaborate with systems and operational teams to implement effective technology solutions and support programme innovation.
- Build strong partnerships across Admissions, Student Life, the Career Development Centre, Faculty and other key stakeholders to ensure a connected and seamless student experience.
- Serve as a key point of contact for student feedback, proactively identifying opportunities for improvement and driving meaningful change. Be a trusted and accessible senior contact for students, providing guidance, coaching and support throughout their programme journey.
- Coach students on academic, personal and programme-related matters, helping them navigate challenges and make informed decisions. Handle sensitive, complex or difficult conversations with students calmly, fairly and professionally, applying sound judgement and maintaining appropriate confidentiality.
- Contribute to the successful management of a diverse and international student population across campuses and global study trip locations.
The Ideal Candidate Profile
- Bachelor's degree required; Master's degree preferred in a relevant discipline.
- At least 10 years of professional experience with at least 5 years of programme management experience within an international, higher education or similarly complex environment.
- Strong understanding of academic programme delivery, student services and stakeholder engagement.
- Demonstrated ability to lead initiatives, influence stakeholders and deliver results in a fast-paced environment.
- Strong analytical and problem-solving skills, with the ability to balance strategic thinking and operational excellence.
- Excellent interpersonal, communication and presentation skills, with the confidence to engage effectively across all levels of the organisation.
- Proven ability to build trusted relationships and collaborate across diverse, multicultural teams.
- Fluent in English; additional language skills, including French, would be advantageous.
- Strong proficiency in Microsoft Office applications, particularly Excel; experience with Canvas, PeopleSoft or equivalent systems is desirable.
- Experience managing budgets and operational resources is an advantage.
- Passionate about understanding the needs of students and stakeholders and delivering solutions that create meaningful impact. Take ownership, anticipate needs, and consistently strive to provide an outstanding experience.
Builds strong relationships across functions, cultures and perspectives. Fosters trust, encourages open dialogue, and works collaboratively to achieve shared goals in a highly international environment.
Kindly submit your application along with a CV in English.
Salary Range: EURO 61,000 to 77,000 per annum
The posted salary range represents the expected annual base salary for this role. Actual compensation may vary based on factors including relevant education, experience, skills, and internal equity considerations. Base salary is only one of the components of our total compensation. You will also benefit from supplementary benefits like hybrid working policy with 2 days worked from home, subsidised meals in our in-house restaurant, Employee Savings Plan and Time Savings Accounts, Pension Defined Contributions Plan fully funded by INSEAD and in-house gym facilities.