Senior Protection Case Worker

International Organization for Migration · Kingston

Introduction

Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.

IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.

IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from internal and external candidates. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process. For the purpose of this vacancy, internal and internal-equivalent candidates are considered as first-tier candidates.

Organizational Context and Scope

The Global Assisted Voluntary Return (AVR) program aims to provide assisted voluntary return (AVR) to migrants ensuring that returns are safe, dignified, and based on the migrants’ free, prior, and informed consent. Additionally, the program offers independent, needs-based post-arrival assistance at the request of countries of origin or receiving countries, always with the explicit consent of the migrants.

Under the overall supervision of the Head of Office based in Kingston, Jamaica, in coordination with The Regional Thematic Specialist based in Panama City, Panama, and under the direct supervision of the Programme Coordinator, the Sr Protection Case worker will be based in Kingston, Jamaica, and will have the following duties and responsibilities:

The Senior Protection Case Worker supports the implementation of Assisted Voluntary Return (AVR) activities, providing protection screening, case management and post-arrival assistance to migrants. The role supports individual cases, facilitates appropriate referrals and coordinates with relevant stakeholders, while ensuring confidentiality, data protection and adherence to applicable procedures.

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