Benefits Manager

North Texas Tollway Authority · Gleneagles · $128,731 (stated in the posting)

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Job Description

The Benefits Manager is responsible for assisting in the strategic design, administration, and compliance of NTTA’s employee benefits programs, ensuring alignment with organizational goals and regulatory requirements. This role oversees vendor relationships, manages benefits operations, and partners with HR leadership to deliver a competitive and cost-effective Total Rewards strategy that supports employee engagement and retention.

Minimum: $128,731/annually

Applicants are required to be eligible to lawfully work in the United States immediately. This position is not available for H1-B visa sponsorship.

Responsibilities:

• Program Administration: Manage all aspects of health, dental, vision, life, disability, retirement, and wellness programs. Oversee annual open enrollment and ensure accurate and timely processing of benefit elections.
• Retirement Plan Management: Administer NTTA’s retirement programs, including defined contribution and deferred compensation plans. Ensure governance and fiduciary compliance with plan documents and regulatory requirements. Partner with Finance and vendors to monitor plan performance and provide employee education on retirement options.
• Compliance & Governance: Ensure compliance with federal, state, and local regulations (IRSACA, PHI, COBRA, FMLA, USERRA). Maintain accurate documentation and reporting for audits and regulatory filings.
• Vendor Management: Serve as a primary liaison with benefits providers and brokers. Assists in the negotiation of contracts and monitors service-level agreements to optimize cost and quality. This role will participate in related budget processes.
• Employee Support: Provide guidance and education to employees on benefits programs and policies. Resolve escalated benefits issues and inquiries in a timely manner.
• Recruiting Support: Partner with Recruiting to communicate benefits offerings to prospective candidates. Provide input on benefits-related content for job postings and candidate materials.
• Strategic Initiatives: Collaborate with HR leadership on Total Rewards strategy, including benchmarking and cost analysis. Support Workday implementation for benefits modules and ensure readiness for April 2026 go-live. Contribute to compensation and benefits integration projects as part of NTTA’s HR roadmap.
• May supervise or partner with HR staff especially related to benefits, ensuring cross training within HR.
• Collaborate with HRIS for Workday benefits module, data integrity and audit reports.

Qualifications:

• Bachelor’s degree in human resources, Business Administration, or related field required.
• Minimum 7 years of progressive experience in benefit administration and compliance. Experience in government or public sector organizations preferred. Familiarity with HRIS systems; Workday experience is strongly preferred.
• Certifications: CEBS or similar designation desirable.
• Strong knowledge of benefits regulations and best practices within the public sector preferred.
• Excellent analytical, negotiation, and vendor management skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Exceptional communication and interpersonal skills.
• Performance Metrics:
  • Accuracy and timeliness of benefits administration.
  • Compliance audit results.
  • Employee satisfaction with benefits programs.
  • Successful integration of benefits into the Workday system

NTTA is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status.

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