Support Service Specialist

United Regional Health Care System · Wichita Falls

Summary of Essential Functions

Daily Cleaning: The action performed in patient rooms, corridors and public areas that provide for an aesthetically pleasing sanitary environment.
Sanitizing: The action performed in patient rooms, corridors and public areas that provide for a sanitary environment.
Terminal Cleaning: The action performed in patient rooms, surgery, cath lab, etc., to provide for a sanitary environment.

Educational Requirements

High school diploma or GED preferred.
Must be able to communicate effectively in English, both verbally and in writing.

Knowledge/Skills/Abilities

Excellent work ethic, works well in a team environment, strong customer service and willingness to serve.
Self motivated, responsible, maintains professional image, flexible and adaptive to various environments.
Takes pride in quality and quantity of work accomplished and works well independently or in small teams.
Demonstrates good cleaning skills such as, but not limited to: high dusting, sanitizing, dry mopping and vacuuming, wet mopping, bed making and trash disposal.

Physical Requirements

Duties and Responsibilities

Clearly demonstrates the proper usage of chemicals and supplies as defined by departmental policy. Accepts responsibility for supply usage and equipment care.
Clearly demonstrates proper hand hygiene technique (as defined by Infection Control policy) and the proper use of personal protective equipment, especially gloves. Use the appropriate safety equipment for assigned tasks.
Understands and complies with all isolation room procedures and related infection control practices. Understands and complies with the Blood-borne Pathogen standard policies and procedures. Reports violations of compliance with all policies to a member of management.
Quality of work equals the highest expectations of management with attention to detail. Work areas are neat and orderly. Assignments are completed correctly the first time.
Completes daily assignment worksheets for assigned task and turns into appropriate member of management. Communicates well with management team as it relates to job performance and productivity.
Adheres to organizational and departmental policies and procedures, when administering disciplinary action to subordinate staff.
Knowledgeable of any problems and ensures they are resolved at the lowest possible level and with positive reinforcement to staff.
Performs all other tasks/responsibilities as necessary.