Team Leader | BPCE-IT

Natixis · Porto

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Company Description

• Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide.
• As part of Groupe BPCE’s international division, Natixis in Portugal designs and delivers solutions for its two core areas — Corporate & Investment Banking and Asset & Wealth Management — as well as transversal services that support all entities across the Group.
• With more than 3,000 employees representing 46 nationalities, the teams work across Information Technology, Banking Support Activities, and Compliance, in an integrated, inclusive, and cross-functional way, supporting all business lines and platforms of the Group.
• A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.

Job Description

Within BPCE-IT’s Infrastructure division, we are looking for a Deputy Team Leader to join the Automation & Tools (ATO) department, which reports to the Networks & Telecoms division.

The ATO department is responsible for designing, developing and implementing the Group-wide network and security automation platform. It delivers key solutions for engineering and production teams, with a clear objective: to industrialize, improve the reliability of, and accelerate the management of network and security infrastructure.

Our main activities include:

• Order portals and network resource monitoring solutions
• A domain CMDB / Source of Truth for centralizing data on equipment, services and technical reference data
• A service orchestrator for automating network operations and integrating workflows into the IT ecosystem
• Industrializing NetOps / DevOps practices for infrastructure

The ATO team works closely with network, security, production, architecture and development teams in a cross-functional environment with significant operational stakes.

In this context, we are looking for a deputy to the team manager who can contribute to the team’s strategy, support employees in their work, and oversee the effective delivery of projects and run activities.

Your responsibilities

Supporting the manager and acting under their delegation, the Deputy Team Leader takes on some or all of the team’s management responsibilities. They contribute to defining and delivering the ATO roadmap across the people, operational, technical and organizational areas.

In this role, you will:

Operational management

• Support the manager in managing the team’s activities
• Coordinate work between developers, network/security engineers and business stakeholders
• Track progress on automation projects and platform enhancements
• Ensure the quality of service of the tools and solutions owned by the team
• Contribute to the tracking of incidents, problems and enhancement requests
• Prioritize work according to production needs, the roadmap and the team’s capacity
• Help structure and continuously improve delivery and run processes

Technical leadership and transformation

• Support the team in designing and implementing network and security automation solutions
• Contribute to technical architecture decisions and development standards
• Promote good development, industrialization and software quality practices
• Encourage process automation, standardization and component reuse
• Contribute to convergence around a domain Source of Truth and to data model quality
• Support the evolution of ATO tools, with a focus on integration into the information system (IS) and scaling up

Team management

• Help lead the team’s day-to-day activities
• Lead selected management rituals, team meetings and Agile ceremonies
• Contribute to employee support, skills development and knowledge sharing within the team
• Participate in skills assessments and identify development needs
• Contribute to recruiting internal and external candidates
• Communicate the team’s direction and foster a culture of collaboration, high standards and continuous improvement

Stakeholder relations

• Gather, challenge and prioritize needs expressed by the network, security and production teams
• Support users in adopting automation solutions
• Act as the liaison with development, operations, architecture teams and external partners
• Contribute to communications about the team’s roadmap, deliverables and results

What we expect from you

Qualifications

• Proven experience in an infrastructure, networking, automation, NetOps or DevOps environment
• Good understanding of production, availability, operational maintenance and industrialization requirements
• Strong Python development, scripting and API integration skills
• Good command of automation, Infrastructure as Code, orchestration and CI/CD concepts
• Familiarity with environments and tools such as Django, Git, Jenkins, Docker and Kubernetes/OpenShift is a plus
• Good understanding of CMDB, Source of Truth, data modeling and technical data governance concepts
• Ability to work in an environment combining software development and network/security infrastructure
• Knowledge of Agile methods and related management practices
• Ability to manage priorities and lead cross-functional initiatives
• Working knowledge of English

Your profile

You have a successful initial track record in a lead, technical specialist, deputy manager, technical project manager, architect or senior engineer role in an environment with a strong focus on infrastructure and automation.

You are recognized for your:

• Ability to take a step back and see the bigger picture on technical and organizational matters
• Rigor, organizational skills and ability to prioritize
• Ability to bring people together and move initiatives forward in a cross-functional environment
• Ability to explain, persuade and support change
• Close-to-the-team leadership style, combining hands-on involvement with facilitation
• Service mindset and results orientation
• Analytical and synthesis skills

Experience in complex environments with high availability and security requirements will be particularly valued.

You will be particularly involved in

• Supporting the team manager in the day-to-day management of activities
• Structuring and tracking the ATO roadmap across run, build and transformation
• Accelerating adoption of automation tools and standards among network and security teams
• Contributing to the consolidation of the domain CMDB / Source of Truth
• Helping the team improve its development, industrialization and quality practices
• Supporting major projects involving infrastructure automation and the evolution of the IS

Why this role?

This role will give you the opportunity to play a key part in transforming the Group’s network and security infrastructure, at the intersection of:

• Close-to-the-team management
• Operational management
• Technological transformation
• The industrialization of practices

You will join a team at the heart of infrastructure modernization, with significant exposure to automation, data quality, standardization and the integration of tools into the Group’s IT ecosystem.

Additional Information

Our workplace reflects the vibrant spirit of our locations, with initiatives such as a Green Transportation Budget, electric bikes and a flexible Hybrid Work Policy. We promote wellbeing through the Honolulu Wellness Club, a Prayer Room, a Lactation Room, and themed Villages that inspire creativity and collaboration. Through our ESG and DEI strategies, we are commit to being inclusive, caring, and fair, ensuring every voice is heard and valued.

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