Revenue Support & Continuous Improvement Analyst
BASF · Florham Park · $79,200–$99,000 (stated in the posting)
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- Job Description
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- Revenue Support & Continuous Improvement Analyst
LOCATION
Florham Park, NJ, USA, 07932
COMPANY
BASF Corporation
JOB FIELD
Marketing & Sales
JOB TYPE
Permanent
JOB ID
145611
FLEXIBLE WORK OPTIONS
Hybrid
- Now hiring! Revenue Support & Continuous Improvement Analyst
Florham Park, NJ (Hybrid)
We are looking for a Revenue Support & Continuous Improvement Analyst to join our Care Chemicals team in Florham Park, NJ.
Come create chemistry with us!
BASF’s Care Chemicals division is a globally leading supplier to the cosmetics, detergents and cleaning industries. We also offer solutions for technical applications and crop protection. Together with our customers, we create innovative solutions to meet the current and future needs of society more sustainably. We contribute to the long-term success of our customers’ brands with a broad range of products and concepts via our global network of production and development sites.
As a Revenue Support & Continuous Improvement Analyst, you will be responsible for Accounts Receivable payment difference reconciliation and root cause correction, Tax, Master Data mass maintenance and requests. You will also look for opportunities to drive continuous improvement by collaborating with Customer Experience Specialists. You will work closely with the Customer Experience Team to help deliver an exceptional Customer Experience.
As a Revenue Support & Continuous Improvement Analyst, you create chemistry by…
- Investigating and resolving customer payment discrepancies, conducting root cause analyses, and implementing controls to prevent recurring issues.
- Partnering with customers, Customer Experience Specialists, Credit, and other business teams to support payment accuracy and drive issue resolution.
- Supporting tax exemption compliance activities, identifying compliance gaps, and coordinating corrective actions with customers and internal stakeholders.
- Maintaining and auditing customer master data in SAP, performing data quality reviews, and coordinating updates with the Customer Master Data team.
- Managing tax-exempt certificates, distributor CUPS and rebate processes, consignment reconciliations, and related reporting.
- Prioritizing and submitting master data and process change requests through designated systems and tools.
- Implementing Customer Experience KPI reporting to better monitor customer perfomance and behaviors.
- Driving continuous improvement initiatives through process optimization, automation, and digital solutions.
If you…
- Hold an bachelor's degree, preferably in Business or Finance.
- Bring 3-5 years of experience in either Revenue Support or Continuous Improvement analysis.
- Have experience investigating and solving customer payment discrepancies, deductions, claims, or financial reconciliation issues.
- Are able to work independently, and manage multiple priorities simultaneously, while working efficiently in a fast-paced environment.
- Are proficient in Microsoft Office Excel
- Bring strong presentation and meeting facilitation skills, have a customer-focused mindset.
- Preferrably possess experience in SAP & Power BI; as well as supporting process improvement, automation, or digital transformation initiatives.
Create your own chemistry with you@BASF
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
Just some of the many benefits we offer include:
- Flexible work arrangements whenever possible
- Highly competitive retirement savings plan with company match and investment options
- Well-being programs that include comprehensive mental health support for you and your household family members
- Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more)
- Back-up child and elder care with discount programs for families of all ages and stages
- Mentoring and career development opportunities that allow you to share, learn, and thrive
- Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
- Employee crisis support for when the unexpected happens
- Access to our BASF wine cellar, employee discounts, and much more!
About us
As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years!
At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career.
Belong to Something Bigger. #belongatBASF
Privacy statement
BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact Careers.NorthAmerica@basf.com to report fraud.
Pay transparency
BASF is committed to pay transparency practices. The competitive pay range for this role is $79,200 - $99,000. Actual pay will be determined based on education, certifications, experience, and other job-rel
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