Quality Manager
BASF · Chattanooga
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- Job Description
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- Quality Manager
LOCATION
Chattanooga, TN, USA, 37406
COMPANY
BASF Corporation
JOB FIELD
Quality Management
JOB TYPE
Permanent
JOB ID
145537
FLEXIBLE WORK OPTIONS
On-site
Chattanooga, TN (Onsite)
Come create chemistry with us!
The Quality Manager leads the Chattanooga Quality organization and Quality Control/Quality Assurance laboratories across the Amnicola and Polymer Drive operations. The role provides leadership for Quality Management Systems, laboratory operations, team development, nonconformance and corrective-action management, quality risk, performance improvement, and cross-functional collaboration. Through these activities, the Quality Manager protects customers and ensures products meet regulatory, business, and BASF requirements.
As a Quality Manager, you create chemistry by...
Quality Laboratory Operations & Team Leadership
- Lead the Chattanooga Quality organization and two QA/QC laboratories, ensuring safe, reliable, and timely testing across the Amnicola and Polymer Drive operations.
- Develop the laboratory organization through effective staffing, training, coaching, performance management, progression and succession planning.
- Ensure laboratory capability and continuous improvement through management of analytical methods, equipment, calibration, data integrity, workflows, and testing performance.
- Manage the Quality Laboratory fixed-cost budget, capital expenditure roadmap, and resource planning while identifying and delivering on cost savings and productivity initiatives.
Quality Performance, Risk Management & Improvement
- Establish, communicate, and drive Quality and laboratory objectives, KPIs, risks, and improvement priorities aligned with site and regional strategies.
- Analyze Quality, laboratory, process, and customer data to identify trends, systemic risks, capability gaps, and improvement opportunities.
- Lead Quality and laboratory improvements, including effective use of statistical methods, Lean Six Sigma, SAPQM, digital tools, and cross-site benchmarking.
Product Quality, Customer Complaints & Nonconformance Management
- Provide Quality oversight for raw materials, in-process controls, finished-product testing, product release, specifications, certificates of analysis, and nonconforming-product controls.
- Govern customer complaints and internal nonconformances, ensuring appropriate containment, investigation, root-cause analysis, corrective action implementation, effectiveness verification, closure, and best practice sharing.
- Identify relationships among internal deviations, analytical results, customer complaints, and product performance to recognize recurring or systemic risks and prevent recurrence. In conjunction with Operations, Technical, Supply Chain, Product Management, Sales, and Regional Quality teams.
Quality Compliance & Quality System Support
- Lead the Chattanooga Quality Management System, including ISO9001, applicable Responsible Care requirements, BASF standards, Quality objectives, procedures, records, and controls.
- Lead or coordinate audits, management reviews, audit readiness, corrective-action programs, and timely closure of Quality-related findings.
- Establish and periodically review site Quality objectives, procedures, records, specifications, methods, and controls to ensure they remain current, effective, and audit-ready.
- Monitor and improve Quality Management System effectiveness while aligning site practices, analytical methods, and compliance processes with regional requirements.
Quality Leadership & Business Partnership
- Serve as Chattanooga’s primary Quality representative and an active member of the Chattanooga Site Leadership Team (CSLT), providing an independent Quality perspective in support of site and business objectives.
- Serve as the primary site interface with the Regional Head of Quality Control, translating regional strategies into site priorities and communicating performance, risks, resources, and organizational needs.
- Collaborate with site functions and other Quality organizations on customer protection, method alignment, benchmarking, cross-site initiatives, and sustainable performance improvement.
- If you have...
- BS Degree in Chemistry, Engineering, or related technical field.
- 3-5 years manufacturing experience required with chemical manufacturing experience preferred.
- Experience in a minimum of two different roles in a manufacturing or lab environment.
- Demonstrated leadership capability required with 2+ years supervisory experience preferred.
- Knowledge of chemistry principles, applications, and safety required with dispersion, polymer, or related chemical-process knowledge.
- Knowledge of ISO9001 Quality Management Systems, quality-system auditing, Responsible Care requirements, and risk-based prioritization.
- Strong understanding of statistical process control and problem-solving techniques.
- Experience supporting root cause analysis, nonconformance investigations, corrective action implementations, and quality-performance improvement is preferred.
- Knowledge of SAP with SAPQM experience preferred.
- Excellent individual and team facilitation, communication, and influencing skills.
- Demonstrated ability to facilitate and lead project teams to successful implementation.
- Lean Six Sigma Green Belt Certification required or attainable within one year of start date.
- Create your own chemistry with you@BASF
At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It’s what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees’ overall well-being, personal growth, and a safe, collaborative, and inclusive work environment.
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