Desktop Systems Engineer

DRW · Chicago · $85,000–$125,000 (stated in the posting)

Open menuMenuOpen Region SelectionWork at DRWDesktop Systems EngineerApply now← All CategoriesDesktop Systems EngineerJob LocationChicagoEmployment typeRegularDepartmentTechnologyTargeted Start DateImmediateDRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

Our Desktop Systems Engineering team is the front line of support for all users across the firm. We work with a wide range of the best technology available - - and we get to test, configure and deploy it all in an environment that continually challenges us and demands that we learn new things daily. The team is also responsible for driving innovation for technologies that impact users daily. The pace is fast but we also obsess about leaving no stone unturned when there is a problem to be solved. We believe in healthy debate, creative and collaborative problem solving and active knowledge sharing. Strong technical aptitude and a passion for technology are critical for success in the Systems Engineer role but initiative, strong analytics and drive are equally important.
What you’ll be doing:

Providing end-user support to employees in the Chicago corporate office and exchange floors
Building, configuring, and upgrading workstations, laptops, and mobile devices
Troubleshooting, maintenance, and upgrades of desktop managed servers
User provisioning (user accounts, mobile devices, VPN, directory permissions)
Providing support for conference room technologies
Automation of repetitive system administration tasks
Evaluating and recommending new hardware and software technologies or solutions

What we’re looking for in this role:

Nice to have:

The annual base salary range for this position is $85,000 to $125,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
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