eCommerce Merchandiser

Dollar Tree · Chesapeake · $66,000–$72,000 (stated in the posting)

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Your merchandising expertise, analytical mindset, and passion for creating exceptional online shopping experiences make you a great fit for our eCommerce Merchandiser position. Join our dynamic team and play a key role in optimizing digital product assortments, improving the online customer experience, and supporting merchandising and marketing initiatives that drive engagement, conversion, and sales across Dollar Tree's digital and retail channels.

About Your Role:

As an eCommerce Merchandiser at Dollar Tree, you'll support Category Managers in executing tactical and strategic merchandising initiatives across eCommerce and brick-and-mortar channels. You'll serve as a key liaison between eCommerce and Digital Marketing, ensuring products are accurately represented, easily discoverable, and strategically positioned to support customer engagement and sales.

You'll collaborate closely with Buying, Marketing, internal business partners, and vendors to optimize digital merchandising strategies, analyze category performance, maintain product information, and enhance the overall customer experience. Through data-driven insights and continuous improvement, you'll help strengthen Dollar Tree's omnichannel shopping experience while supporting category sales and profitability goals.

Your day-to-day job duties include, but are not limited to, the following:

Digital Merchandising & Product Optimization

• Support merchandising roadmaps and initiatives designed to improve product engagement, conversion, and performance throughout the digital eCommerce funnel.
• Maintain accurate customer-facing product categorization to ensure customers can quickly and easily find relevant merchandise.
• Optimize Category Landing Pages, Product Listing Pages, and Product Detail Pages to improve product visibility, navigation, and the overall shopping experience.
• Manage digital product information and lifecycle activities to ensure accurate, relevant, and consistent product representation across online selling channels.
• Partner with Category Managers to execute merchandising strategies that support both eCommerce and brick-and-mortar business objectives.

Site Search & Customer Experience

• Monitor category search trends and performance to identify opportunities to improve product discoverability and search relevance.
• Optimize onsite search results through product data enhancements, redirects, search result merchandising, product ranking adjustments, and facet management.
• Utilize customer feedback, shopping behavior, and performance insights to recommend improvements to the digital customer experience.
• Collaborate with internal support teams to identify, troubleshoot, and resolve website issues, product discrepancies, and other customer-facing concerns.

Sales Analysis & Category Performance

• Monitor sales, margin, product profitability, customer data, and key item performance across assigned categories.
• Analyze sales trends and customer behavior to identify opportunities to increase engagement, conversion, and category profitability.
• Provide actionable recommendations to Category Managers and cross-functional partners to improve merchandising performance.
• Support assigned category sales and margin goals while collaborating with team members to achieve broader business objectives.
• Utilize reporting and analytics tools to evaluate merchandising effectiveness and support data-driven decision-making.

Digital Marketing & Cross-Functional Collaboration

• Assist in the development and execution of digital marketing initiatives supporting store and eCommerce strategies.
• Partner with Buying, Digital Marketing, Category Management, and other internal departments to coordinate merchandising activities and promotional initiatives.
• Communicate regularly with suppliers to obtain accurate product information, including descriptions, specifications, photography, and other digital content.
• Maintain strong working relationships with vendors and internal business partners to support timely execution of merchandising initiatives.
• Support administrative and operational activities that improve Category Manager efficiency and overall team effectiveness.

Systems, Processes & Continuous Improvement

• Maintain proficiency in internal merchandising, analytics, and content management systems, including MicroStrategy, Photoshop, Google Analytics, JIRA, AS400, Retek, SharePoint, Oracle Commerce Cloud, and DAM/PIM platforms.
• Contribute to the development and refinement of merchandising processes and procedures to improve operational efficiency.
• Identify opportunities to streamline workflows, strengthen product data accuracy, and improve digital merchandising execution.
• Stay informed on evolving digital merchandising practices and customer shopping behaviors to support continuous improvement.
• Complete additional projects and assignments as needed.

Your Required Skills and Experience:

• Bachelor's degree or equivalent professional experience desired.
• Two or more years of corporate retail experience.
• Knowledge of retail category management and store operations.
• Basic to intermediate proficiency in Microsoft Excel.
• Proficiency in Microsoft Office applications.
• Strong written and verbal communication skills.
• Excellent interpersonal skills with the ability to collaborate effectively across departments and with external vendors.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Analytical mindset with the ability to interpret sales trends, customer data, and merchandising performance.
• Curious and proactive approach to identifying opportunities that improve the customer experience.
• Ability to work independently and collaboratively in a fast-paced retail environment.

Preferred Requirements:

• Experience in Digital Merchandising, Store Merchandising, or Digital Marketing.
• Experience working with web analytics tools such as Google Analytics or Adobe Analytics.
• Familiarity with eCommerce platforms, product information management systems, and digital merchandising tools.
• Experience optimizing online product categorization, site search, and product presentation.

Start Rate = $66,000-$72,000 based on experience plus 10% bonus and equity.

The company offers Health, Dental, & Vision, a flexible spending account, life and disability insurance benefits, a 401k plan, PTO, paid holidays annually, and an employee stock purchase plan.

Our success is a team effort —

when we reach our goals, you'll be eligible for a yearly bonus!

Your Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

• Employee Assistance Program
• Retirement plans with matching contribution
• Employee Stock Purchase Program
• Educational Assistance
• Access to PerkSpot, an employee discount platform for goods and services
• And much more!

Who We Are:

At Dollar Tree, we make a difference in the lives of our customers every day by exceeding their expectations and delivering value—it's what our business is built on. Our associates play an important role in this commitment by embracing change and showing up for their teams and their communities.

We see an exciting path forward as our company continues to grow and transform—and we know that this path starts with you.

Join our team today and discover The Value of You.

Dollar Tree is an Equal Opportunity Employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.

Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Dollar Tree is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

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