Business Relationship Manager - Business Loans_Business Loans_0412_0822_1051746

Kotak Mahindra Bank · Gāndhīdhām

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The Business Relationship Manager is responsible for acquiring and managing Business Banking customers, driving Business Loan sales, and building long-term relationships with MSME and SME clients. The role focuses on sourcing new business opportunities, analyzing customer financial requirements, and delivering customized lending solutions while ensuring portfolio quality.

Key Responsibilities
  • Acquire new MSME/SME customers for Business Loan products.
  • Generate leads through market mapping, referrals, cold calling, and networking activities.
  • Understand customer business requirements and recommend suitable loan solutions.
  • Drive sales of Business Loans, Working Capital, Overdraft, Term Loans, LAP, and other business banking products.
  • Conduct financial analysis of customer businesses and gather required documentation.
  • Coordinate with Credit, Operations, and Risk teams for smooth loan processing and disbursement.
  • Manage and deepen relationships with existing customers to increase wallet share.
  • Achieve monthly, quarterly, and annual business targets.
  • Ensure portfolio health, compliance, and adherence to bank policies.
  • Cross-sell CASA, Trade, Insurance, and other business banking products.
Desired Candidate Profile
  • Graduate/Postgraduate in any discipline.
  • 2-8 years of experience in Business Banking, SME Banking, Business Loans, LAP, or Working Capital sales.
  • Strong knowledge of financial statements, credit assessment, and lending products.
  • Proven track record in sales and customer acquisition.
  • Excellent communication, relationship management, and negotiation skills.
  • Local market and industry knowledge preferred.
Seeking a Business Relationship Manager to acquire and manage MSME/SME clients, drive Business Loan sales, build strong customer relationships, and achieve business growth through effective portfolio management and cross-selling of banking products.

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