Operations Officer, Middle Office (f/m/x)

Deutsche Bank · Geneva Place des Bergues 3

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Deutsche Bank is the leading German bank with strong European roots and a global network. We’re driving growth through our strong client franchise. Against a backdrop of increasing globalization in the world economy, Deutsche Bank is very well-positioned, with significant regional diversification and substantial revenue streams from all the major regions of the world.  We serve our clients’ real economic needs in commercial banking, investment banking, private banking and asset management.  We are investing heavily in digital technologies, prioritizing long term success over short-term gains, and serving society with ambition and integrity. All this means a career packed with opportunities to grow and the chance to shape the future of our clients.

Deutsche Bank International Private Bank Operations covers operational functions for the Bank’s Global Wealth Management business such as trade support, client on boarding, business controls and regulatory reporting etc.

Responsibilities

• Troubleshoot and resolve queries across the end-to-end transaction management lifecycle for all asset types, including plain vanilla instruments, derivatives and alternative investment funds (AIFs), covering delivery-versus-payment transactions, securities transfers, corporate actions and other securities-related activities.
• Be responsible for fund dealing and order processing, mainly for mutual funds, hedge funds and private equity funds, as well as post-trade activities including corporate event management, pricing and reconciliation.
• Oversight of nearshored reconciliation activities (reconciliation of cash, securities and interim accounts).
• Responsible for the substantiation and certification of accounts as part of the balance sheet monthly closing.
• Act as the primary point of contact for the Back Office, coordinating operational topics, clarifying responsibilities, managing expectations and ensuring issues are followed through to resolution.
• Support the Front Office and other functions across the Bank in investigating and resolving operational queries, breaks and exceptions.
• Actively engage in projects and UAT testing.
• Partner with the Robotics team to identify and deliver technology improvement opportunities.
• Build and maintain effective relationships with internal stakeholders—including Product Desks, Relationship Center, COO, Compliance, AML, ORM and Technology—and service providers, while escalating operational, regulatory and other risks to the line manager and functional leads as appropriate.
• Apply Ops/TDI/Business strategies and objectives across product and business lines in accordance with internal and external policies and guidelines, regulatory requirements and agreed SLAs.

Skills

• Relevant experience in a similar role within a Back/Middle/Front office and in a leading financial institution.
• Solid knowledge of global custody, securities settlement, securities transfers, corporate actions, funds dealing and the end-to-end transaction lifecycle.
• Strong problem-solving skills and the ability to investigate operational issues, coordinate across different stakeholders and take ownership through to resolution.
• Ability to operate effectively in a dynamic environment.
• Solid knowledge of operational controls, reconciliation and SWIFT messaging relevant to securities settlement, securities transfers and fund dealing.
• Strong analytical skills, strong time management skills.
• Ability to work effectively with different teams across functions.
• Demonstrate a high level of integrity towards internal and external stakeholders, strong work ethics overall.
• Excellent verbal and written communication and presentation skills (English is strictly required).
• Any additional language will be considered an advantage
• Working knowledge of Avaloq will be considered a plus.
• Working knowledge of the Bank’s products and services as well as a firm understanding of regulations and policies will be considered a plus

Well-being & Benefits

• Emotionally and mentally balanced
  We support you in dealing with life crises, maintaining stability through illness, and maintaining good mental health.
• Physically thriving
  We support you managing your physical health by taking appropriate preventive measures and providing a workplace that helps you thrive.
• Socially connected
  We strongly believe in collaboration, inclusion and feeling connected to open up new perspectives and strengthen our self-confidence and well-being.
• Financially secure
  We support you to meet personal financial goals during your active career and for the future.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

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