Frozen Food Supervisor
Albertsons · Coppell
Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!
At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.
Frozen Supervisor Position PurposeThe Frozen Supervisor is responsible for supporting the daily operation of the Frozen Department by ensuring product availability, maintaining department conditions, supervising associates, and delivering outstanding customer service. This position helps drive sales, maintain inventory accuracy, execute merchandising programs, and ensure all frozen products meet company quality and food safety standards.
Key Responsibilities Department Operations- Oversee daily Frozen Department activities and assist with department planning and execution.
- Ensure frozen cases are fully stocked, organized, and merchandised according to company standards.
- Monitor inventory levels and coordinate replenishment to maintain in-stock conditions.
- Assist with ordering, receiving, and inventory management processes.
- Maintain department cleanliness and operational readiness throughout the day.
- Provide prompt, friendly, and knowledgeable customer service.
- Assist customers with product selection and answer questions regarding frozen food products.
- Resolve customer concerns professionally and efficiently.
- Promote a positive shopping experience that encourages repeat business.
- Execute promotional displays, seasonal programs, and merchandising initiatives.
- Ensure products are properly faced, signed, and priced.
- Maintain attractive department conditions that support sales growth.
- Identify opportunities to improve product presentation and increase department performance.
- Monitor inventory levels and reduce out-of-stock conditions.
- Follow product rotation procedures and maintain accurate inventory practices.
- Inspect products regularly to ensure quality and freshness standards are met.
- Minimize shrink through proper handling, storage, and inventory management.
- Assist with training, coaching, and developing department associates.
- Communicate department priorities, goals, and expectations.
- Promote accountability, teamwork, and a positive work environment.
- Support scheduling and daily labor allocation as needed.
- Ensure compliance with food safety, sanitation, and company operating standards.
- Maintain proper freezer temperatures and storage conditions.
- Verify accurate pricing, labeling, and signage throughout the department.
- Support operational audits and department inspections.
- Follow and enforce company safety procedures.
- Maintain a clean, organized, and hazard-free work environment.
- Report safety concerns, equipment issues, and operational challenges promptly.
- Ensure associates operate equipment safely and follow established guidelines.
- High school diploma or equivalent preferred.
- Previous grocery retail, frozen foods, or merchandising experience preferred.
- Prior supervisory or leadership experience preferred.
- Strong organizational and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Basic knowledge of inventory control and merchandising practices.
- Ability to stand and walk for extended periods.
- Ability to frequently lift, carry, and move products weighing up to 50 pounds.
- Ability to work in freezer and refrigerated environments for extended periods.
- Ability to bend, reach, push, pull, and perform repetitive lifting tasks.
- Availability to work flexible schedules, including mornings, evenings, weekends, and holidays as business needs require.
- Strong focus on customer service and department presentation.
- Ability to maintain inventory accuracy and product availability.
- Effective leadership and team development skills.
- Commitment to safety, quality, and operational standards.
- Results-oriented mindset focused on sales growth, productivity, and department success.
We also provide a variety of benefits including:
- Competitive wages paid weekly
- Associate discounts
- Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
- Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
- Leaders invested in your training, career growth and development
- An inclusive work environment with talented colleagues who reflect the communities we serve
Our Values – Click below to view video: ACI Values
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
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