E-Commerce Lead

When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest 

Assist with the training, scheduling, performance management (to include discipline, separations, etc.) for all e-commerce team members ensure product meets guest demand in an effective and controlled manner  

Accurately select the highest quality product offering for our StreetSide guests to meet and exceed company expectations of providing Ultimate Service   

Assist in the sourcing, interview, and selection of all e-commerce team members  

Responsible for supervising and ensuring proper order selection and processes are followed to maximize efficiencies ensuring product meets guest demand in an effective and controlled manner 

Help set and notify team members of daily operational goals to gain team buy-in 

Help monitor product movement and notify Grocery team when adjustments in ordering are needed 

Assist E-Commerce team in workload management, monitoring out of stocks and check product substitutions when necessary 

Assist with overall guest and team member safety 

Designate and assign trainers as necessary