Executive Administrative Assistant
JPMorgan Chase · United States
Become an integral part of a team where each day brings something new and your organizational excellence makes a direct impact. This is a platform for professional growth and skill enhancement on a results-oriented team that values precision, discretion, and quality.
As an Executive Administrative Assistant at JPMorganChase within Wealth Management Technology, you will partner closely with senior leaders to keep their days running seamlessly, representing them and the group with professionalism and sound judgment. You will manage complex calendars, coordinate meetings and global travel, and own recurring administrative deliverables that keep the organization moving. Your work directly enables leadership to focus on strategic priorities, and you will use approved productivity and AI-enabled tools to work efficiently and accurately. You will thrive in a fast-paced environment where attention to detail, proactivity, and collaboration matter every day.
Job Responsibilities
- Maintain complex and detailed executive calendars with accuracy, urgency, and strong awareness of business context.
- Monitor emails, meeting requests, shared notes, and trackers throughout the day to drive timely action and follow-through.
- Screen and prioritize incoming meeting requests using manager direction, senior stakeholder priorities, and business urgency, exercising discretion in sharing information.
- Manage calendar changes carefully, accounting for recurring series, time zones, attendee availability, out-of-office conflicts, room availability, and travel buffers.
- Schedule meetings across globally distributed teams, selecting times that respect each participant's standard local working hours.
- Establish and maintain recurring leadership meeting cadences, including one-on-ones, skip-level meetings, and staff meetings.
- Coordinate logistics for internal and external meetings, travel, and events, including attendees, conferencing, materials, catering, and day-of support.
- Arrange complex domestic and international travel, including transportation, lodging, itineraries, and calendar alignment.
- Process invoices and travel and expense claims, ensuring compliance with policy and timely completion.
- Produce and maintain high-quality emails, spreadsheets, presentations, and trackers, including headcount and financial tracking with accurate reconciliation.
- Apply approved AI-enabled and automation tools to improve efficiency across calendar analysis, email drafting, meeting preparation, and follow-through, while tracking open items to completion and escalating risks in advance.
Required Qualifications, Capabilities, and Skills
- Five years of administrative experience, including support of senior leaders in a fast-paced environment.
- Advanced ability to organize and manage competing priorities, time-sensitive deliverables, and shifting deadlines.
- Demonstrated executive calendar-management expertise, including recurring series, conflict resolution, scheduling across time zones, and travel buffers.
- Discretion and sound judgment in confidential situations, with proven experience interacting with senior management.
- Strong interpersonal, written, and oral communication skills, including proactive follow-up and escalation.
- Strong proficiency in Microsoft Office, including Outlook, Excel, PowerPoint, OneNote, and Teams.
- Proficiency with AI-enabled productivity tools and a willingness to apply them in daily work to improve accuracy, in line with firm confidentiality and data-handling requirements.
- Excellent etiquette and the ability to work independently, clarifying requirements before acting when instructions are ambiguous.
Preferred Qualifications, Capabilities, and Skills
- Experience supporting leaders at the Managing Director level or equivalent, or above.
- Experience supporting technology, wealth management, financial services, or globally distributed teams.
- Experience identifying and streamlining recurring administrative processes through automation, templates, or trackers.
- Experience supporting leadership meetings, team events, and onboarding and offboarding operations.
- College degree.
This role requires five days in the office (Mon–Fri) and will not support hybrid options
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Support senior technology leaders with complex calendars, travel, and events in a fast-paced, results-driven team.