Programmatic and Display Manager - Senior Associate

JPMorgan Chase · London

Are you ready to lead one of the most commercially impactful digital media disciplines across a global financial services firm? This is a rare opportunity to combine strategic channel leadership with hands-on campaign expertise, working at the intersection of media, data, technology, and customer growth — at scale, across multiple markets and brands.

As a Programmatic Display Manager at JPMorganChase within the EMEA Media team, you will own the strategy, planning, activation, and optimisation of Programmatic Display, YouTube Ads, and Demand Generation activity across multiple markets, brands, and products. You will bring together performance signals, commercial judgement, and cross-functional collaboration to prioritise the opportunities with the greatest business impact — while helping to shape the team's capability and ways of working as the function continues to evolve.

Job responsibilities

Develop and own Programmatic Display, YouTube Ads, and Demand Generation channel strategies that translate business and campaign objectives into clear, prioritised plans across markets and brands
Directly set up, activate, manage, and optimise campaigns across relevant platforms — including budget pacing, bidding, audience targeting, inventory, creative rotation, and troubleshooting
Assess competing opportunities across markets, brands, and products and recommend where investment, optimisation, and team capacity should be focused based on commercial impact, customer value, and delivery feasibility
Monitor campaign and customer outcomes, diagnose performance drivers, and take timely action to improve acquisition efficiency, customer quality, and overall media effectiveness
Develop the role of YouTube and platform-native demand formats across the customer journey, connecting consideration, demand creation, and measurable customer outcomes
Partner with Analytics and Technology teams to improve tracking, reporting, attribution, incrementality, and the use of customer-value signals in planning and optimisation
Ensure all campaigns meet brand, legal, privacy, financial promotion, brand safety, and internal control requirements, maintaining clear and auditable records across approvals, quality assurance, and campaign changes
Brief, challenge, and hold agencies, platforms, publishers, and technology partners accountable for the quality, pace, and commercial impact of their work
Collaborate closely with Media, Campaign, Product, Analytics, Legal, Compliance, and Finance teams to align channel activity with business priorities and customer needs
Mentor junior colleagues and help establish clear operating procedures, quality standards, and escalation routes to support team growth and scalability

Required qualifications, capabilities, and skills

Formal training or certification on product management concepts and applied experience
Demonstrated hands-on experience planning, activating, and optimising Programmatic Display campaigns through leading demand-side platforms
Proven experience managing YouTube and online video campaigns, including audience strategy, creative, bidding, inventory, and measurement
Demonstrated ability to translate business objectives into channel strategies, investment decisions, and optimisation actions with clear commercial rationale
Experience managing material media budgets, pacing investment, and balancing growth, customer quality, cost, and operational capacity
Strong ability to interpret performance and customer data, diagnose issues, and identify opportunities independently
Experience managing agencies, media platforms, or technology partners, including constructive challenge and delivery accountability
Experience working within governance, compliance, or regulated marketing environments, with strong attention to detail and control execution
Clear communication and stakeholder management skills, with the ability to work effectively across multidisciplinary and geographically distributed teams

Preferred qualifications, capabilities, and skills

Experience using DSPs and MMPs or comparable platform-native formats as part of an integrated media strategy
Cross-channel experience preferred
In-app acquisition campaign management preferred
Familiarity with incrementality testing, advanced attribution methodologies, and the application of customer-value signals in media planning
Experience supporting or managing distributed delivery teams, including offshore or nearshore execution resources
Background in financial services, regulated industries, or other complex, multi-market marketing environments
Experience proactively identifying and scaling new formats, technologies, or partners through structured testing and clear decision frameworks

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Shape Programmatic & Display strategy across EMEA — driving customer growth through data-led, multi-market media execution.

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