Local IT (AGS)

Forvia · Aguascalientes

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Forvia, a sustainable mobility technology leader

We pioneer technology for mobility experience that matter to people.

Your mission, roles and responsibilities

As a member of the Plant IT Team, the role of Plant IT Technician is to support the assigned facility in the daily operations of the local network and IT hardware and software systems connected to it. This position shall serve as the administrator for and provide user support of information and communication business systems, telecommunications and related issues.

The main missions of the role are:

• Support IT issues and users with shop floor/Manufacturing Execution Systems (Level 1 Troubleshooting).
• Engage L2 or L3 support
• Server disk space management and OS patching
• Hardware troubleshooting and replacement
• Support users for MS Office or other PC subjects as a result of escalation of a Stratos Help Desk system ticket.
• Work with other members of the IT organization to provide solutions to user issues.
• Keep IT management up to date with local and system changes.
• Create and escalate support tickets using the Stratos Help Desk system.
• Desktop/Laptop setup and distribution.
• Basic Network Troubleshooting and Support.
• Execute failover/failback of shop floor systems on a periodic basis. 
• Ensure back up of systems is properly working.
• Manage local IT budget
• Perform other duties as assigned by the plant leadership and the IT Region Leader.
• Communicate daily with plant management. Be part of the plant management daily meetings.

Your profile and competencies to succeed

Minimum education level: 

• Associates degree in Information Technology, applicable certifications, or 5 years of experience in the function. 

Experience:

• Prior knowledge of troubleshooting and understanding of when to escalate issues.

Skills & Competencies:

• Strong attention to detail
• Ability to communicate effectively with a diverse population and demonstrate good interpersonal skills.  
• Excellent customer service skills. 
• Experience in a manufacturing environment preferred.
• Good understanding of/interest in shop floor systems (sequencing, traceability etc.)
• Requires familiarity with Microsoft Operating Systems; Win7, Win 10 Server 2008, 2012, 2016.
• Requires familiarity with Microsoft Office 2016 and Office365.
• Requires familiarity with software and hardware of PCs and network servers.
• Cisco VOIP and Networking experience and/or training preferred.

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What we can do for you

• At Forvia, you will find an engaging and dynamic environment where you can contribute to the development of sustainable mobility leading technologies.  
• We are the seventh-largest global automotive supplier, employing more than 157,000 people in more than 40 countries which makes a lot of opportunity for career development. 
• We welcome energetic and agile people who can thrive in a fast-changing environment. People who share our strong values. Team players with a collaborative mindset and a passion to deliver high standards for our clients. Lifelong learners. High performers. Globally minded people who aspire to work in a transforming industry, where excellence, speed, and quality count. 
• We cultivate a learning environment, dedicating tools and resources to ensure we remain at the forefront of mobility.  Our people enjoy an average of more than 22 hours of online and in-person training within FORVIA University (five campuses around the world) 
• We offer a multicultural environment that values diversity and international collaboration. We believe that diversity is a strength. To create an inclusive culture where all forms of diversity create real value for the company, we have adopted gender diversity targets and inclusion action plans. 
• Achieving CO2 Net Zero as a pioneer of the automotive industry is a priority: In June 2022, Forvia became the first global automotive group to be certified with the new SBTI Net-Zero Standard (the most ambitious standard of SBTi), aligned with the ambition of the 2015 Paris Agreement of limiting global warming to 1.5°C. Three principles guide our action: use less, use better and use longer, with a focus on recyclability and circular economy. 

Why join us

FORVIA, a global automotive technology supplier, comprises the complementary technology and industrial strengths of Faurecia and HELLA. 

With over 137 500 people, including more than 12,000 R&D engineers across 40+ countries, FORVIA provides a unique and comprehensive approach to the automotive challenges of today and tomorrow. Composed of 6 business groups and a strong IP portfolio of over 12,400 patents, FORVIA is focused on becoming the preferred innovation and integration partner for OEMs worldwide. 

In 2025, the Group achieved a consolidated revenue of 26.2 billion euros prior to IFRS 5. FORVIA SE is listed on the Euronext Paris market under the FRVIA mnemonic code and is a component of the SBF 120 index. 

FORVIA aims to be a change maker committed to foreseeing and making the mobility transformation happen. www.forvia.com

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