Talent Operations Coordinator

Publicis Groupe · London · £28,860 (stated in the posting)

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This role is an immediate start

Publicis Groupe is a global leader in communication, operating in over 100 countries with 114,000 people globally. We help the world’s leading brands drive growth by combining creativity, media, data, technology and consulting.

We are designed to help our clients thrive, with the capabilities, the experience and the understanding needed to help our clients unlock growth in a platform world. Through our Power of One approach, we bring together the right expertise from across our agencies to deliver joined up, end to end solutions.

“Viva la Différence” sits at the heart of our culture. We value individuality, encourage different perspectives and believe our differences make us stronger. We are committed to building an inclusive workplace where everyone can learn, grow and do the best work of their career.

Ever wondered what goes on behind the scenes of a great workplace? This is your opportunity to find out.

We're looking for a Talent Operations Coordinator to join our Talent team. This is an operations-focused role, supporting the processes, programmes, and employee experience that help our people thrive. While you'll work closely with colleagues across the business, this is not a recruitment or Talent Acquisition role.

We're looking for someone who is organised, proactive, and enjoys bringing structure to fast-moving environments. Whether you're early in your career, changing direction, or looking to build experience within HR and people operations, this role offers broad exposure across the employee lifecycle.

You’ll be the friendly, reliable first point of contact for our people, helping make work life run smoothly. That includes:

• Being a go‑to person for employee questions (pay, benefits, holidays, systems, life stuff)
• Supporting the full employee lifecycle - onboarding new starters, offboarding leavers, contract updates, and different types of leave
• Keeping employee data accurate and compliant (GDPR, Right to Work checks, joiners & leavers)
• Supporting employee relations meetings (including note‑taking and follow‑ups)
• Working closely with Payroll & Benefits to make sure everyone gets paid correctly and on time
• Coordinating probation and performance review processes end‑to‑end
• Tracking holiday and absence data and flagging anything that needs attention
• Processing invoices and POs when required
• Helping improve how we do things - spotting what could work better and actually helping change it
• Supporting wider Talent and culture projects across Publicis Groupe

You’ll learn how HR really works, not just the theory.

This role is for you if

• You’re naturally organised and like keeping things on track
• You’re a clear, confident communicator (written and spoken)
• You handle information with discretion, trust, and integrity
• You care about getting the details right and delivering quality work
• You enjoy working with people and collaborating with different teams
• You’re comfortable in a fast‑paced environment where priorities can change
• You’re curious, resilient, and open to learning as you go
• You’re confident using Microsoft Office (Excel, Word, Outlook, PowerPoint)
• You’re interested in HR, people, culture - and ideally the marketing/creative world

Employees joining The Pack, an early careers programme that connects, supports and develops you to kick-start your career with us, initially start with an annual salary of £28,860.

Here’s what to expect when you apply:

1. Online application – submit your details through our careers site.
2. Online assessment – you’ll receive an email from our partner Arctic Shores with a link to complete
3. Recruiter call – a chat with one of our recruiters to learn more about you and the role
4. Two-stage interview process – meet with the team who will ask you a series of skills and strength based questions

🌟 What to Expect from the Arctic Shores Assessment

As part of our selection process, we use an Arctic Shores game-based assessment to help us understand your natural strengths in a fair, engaging way. This isn’t a quiz about what you know, it’s about showing how you think, behave and solve problems in real time.

 What it is

• A series of interactive tasks (games) designed to measure problem-solving, decision-making, adaptability, focus and other work-relevant behaviours.
• You won’t see typical questions, instead, you’ll play activities that look and feel like simple games.

How it works

• You’ll receive an email with a link and simple instructions.
• Before the official assessment you can try a practice task so you’re confident with the format.
• The assessment usually has around 7-9 tasks and should take about the same time as a standard online test.

Tips to succeed

• Choose a quiet, distraction-free space with a reliable device.
• Read the instructions carefully before starting each activity.
• Be yourself - Arctic Shores is designed to capture how you naturally approach challenges, not what you think is the “right” answer.

After you finish

• You will receive a personalised feedback report that explains what your responses suggest about your strengths; valuable insight whether you join us or not.

Publicis Groupe offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:

📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Publicis Groupe, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic. 

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

#LI-SH2

You’ll be the friendly, reliable first point of contact for our people, helping make work life run smoothly. That includes:

• Being a go‑to person for employee questions (pay, benefits, holidays, systems, life stuff)
• Supporting the full employee lifecycle - onboarding new starters, offboarding leavers, contract updates, and different types of leave
• Keeping employee data accurate and compliant (GDPR, Right to Work checks, joiners & leavers)
• Supporting employee relations meetings (including note‑taking and follow‑ups)
• Working closely with Payroll & Benefits to make sure everyone gets paid correctly and on time
• Coordinating probation and performance review processes end‑to‑end
• Tracking holiday and absence data and flagging anything that needs attention
• Processing invoices and POs when required
• Helping improve how we do things - spotting what could work better and actually helping change it
• Supporting wider Talent and culture projects across Publicis Groupe

You’ll learn how HR really works, not just the theory.

This role is for you if

• You’re naturally organised and like keeping things on track
• You’re a clear, confident communicator (written and spoken)
• You handle information with discretion, trust, and integrity
• You care about getting the details right and delivering quality work
• You enjoy working with people and collaborating with different teams
• You’re comfortable in a fast‑paced environment where priorities can change
• You’re curious, resilient, and open to learning as you go
• You’re confident using Microsoft Office (Excel, Word, Outlook, PowerPoint)
• You’re interested in HR, people, culture - and ideally the marketing/creative world

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