Pharmacy Manager - Field Operations

Option Care Health · Charleston · $131,007–$218,353 (stated in the posting)

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Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

 Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.

Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary:

Job Description: ​

Job Responsibilities

• Determines patient suitability for home or alternate-site care. Supervises, monitors, and evaluates the quality, safety, and effectiveness of care provided by pharmacy staff. Manages daily operations and communications. Uses quality indicators, patient outcomes, medication events, complaints, audit findings, and other relevant data to identify risk and drive improvement.
• Monitors quality and patient-safety performance and ensures timely response to adverse
• trends, audit or inspection findings, sterile compounding excursions, and other conditions that
• could affect patient care. Escalates significant issues and implements interim controls as
• needed to protect patients.
• Ensures adherence to sterile compounding standards and competency of team members performing those activities.  Verifies that personnel are appropriately trained, qualified, and competent, and that identified gaps are corrected before independent work continues, as applicable.
• Oversees cleanroom engineering controls and maintenance, including completion and documentation of required tasks. Serves as, or formally designates, the qualified person(s) responsible for sterile compounding and cleanroom activities. Ensures defined oversight of engineering controls, environmental monitoring, cleaning and maintenance, certification, documentation, personnel practices, investigations, and corrective and preventive actions. Maintains written designation and backup coverage while retaining accountability for effective oversight.
• Leads the pharmacy quality-management and patient-safety program, including proactive risk
• Assessment; medication-event and near-miss reporting; complaint review; deviation
• Investigation; root-cause analysis; corrective and preventive action; effectiveness monitoring;
• and communication of lessons learned.
• Directs pharmacy department activities and schedules pharmacy staff to meet patients’ pharmaceutical-care needs.
• Oversees pharmacy workflow, product purchasing, inventory, and equipment management. Assists the Director in preparing, obtaining approval for, and implementing departmental operating and expenditure budgets and operates within approved guidelines. Evaluates and oversees the purchase, management, and security of medications, pumps, and medical supplies in accordance with Option Care Health policies and formulary guidelines.
• Develop and mentors staff through on-boarding, open communication, training and development opportunities and performance management processes.
• Coordinates and participates in pharmacy on-call responsibilities. Ensures reliable on-call pharmacy coverage and provides reliable pharmacy services when scheduled to be on call.
• Establishes and documents leadership coverage when the Pharmacy Manager is out of office or not physically present. Designates a qualified Pharmacy Supervisor or other authorized pharmacist to provide onsite leadership and, when permitted by applicable law and formally assigned, to act as PIC. Defines decision authority, escalation expectations, and required communication during the coverage period.
• Supports sales professionals and the Director by speaking knowledgeably about the scope of services available through Option Care Health.

Supervisory Responsibilites

Does this position have supervisory responsibilities?

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

No     

Yes        X

Basic Education and/or Experience Requirements

• Graduate of an accredited school of pharmacy, with active Pharmacist license in the state(s) of practice.
• Must meet and maintain all State Board of Pharmacy requirements to serve as Pharmacist-in-Charge (PIC) in the state of practice. Must also be willing and able to obtain and maintain additional out-of-state licensure as required to support non-resident PIC responsibilities.
• Must meet one of the following three experience qualifications: (1) three years of experience as a pharmacist in a sterile compounding infusion pharmacy setting; (2) completion of an ASHP-accredited Infusion Pharmacy Residency Program; or (3) two years of pharmacist experience, with review and approval by the Vice President of Pharmacy and Senior Vice President of Operations.
• Two years of leadership experience, including direct people leadership or formally assigned responsibility for directing others’ work, developing team members, managing performance or accountability, coordinating staffing or workflow, and supporting quality outcomes. Alternatively, one year of leadership experience may qualify with review and approval by the Vice President of Pharmacy and Senior Vice President of Operations.
• Internal candidates may qualify based on documented experience at Option Care Health, with review and approval by the Vice President of Pharmacy and Senior Vice President of Operations. 

Basic Qualifications & Interests (BQIs)

• Access to reliable transportation. If using a personal vehicle for work purposes, a valid driver’s license and proof of insurance are required.
• Experience identifying operational challenges and recommending and solutions.
• Experience providing customer service to internal and external customers, meeting service quality standards, and evaluating customer satisfaction.
• Basic proficiency in Microsoft Word, Excel, PowerPoint and Teams.

Travel Requirements (if applicable)

Willing to travel up to 5 % for business, both in-state and out-of-state.

Preferred Qualifications & Interests (PQIs)

Board certification in Compounded Sterile Preparations, Nutrition Support Pharmacy, Pharmacotherapy or another clinical pharmacy practice area.

At least 5 years of experience compounding sterile products and complex infusion patient management.

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Benefits:

-Medical, Dental, & Vision Insurance

-Paid Time off

-Bonding Time Off

-401K Retirement Savings Plan with Company Match

-HSA Company Match

-Flexible Spending Accounts

-Tuition Reimbursement

-myFlexPay

-Family Support

-Mental Health Services

-Company Paid Life Insurance

-Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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