Site Quality Manager
Vertiv · Zagreb
We are currently looking for a Site Quality Manager to join our dynamic team in Zagreb, Croatia!
The Site Quality Manager manages and coordinates quality activities for a specific project and its construction site. This dedicated role is part of the project team and is accountable for the execution, monitoring, reporting, and closure of Site Quality activities throughout the construction lifecycle.
RESPONSIBILITIES
- Manage and coordinate all quality activities for the assigned project and construction site in accordance with project requirements, the Project Quality Plan, corporate quality standards, contractual obligations, and applicable regulations.
- Act as the dedicated Site Quality representative and an integral member of the project team for the assigned project and construction site.
- Functionally report to the Site Quality Head and closely cooperate with the Project Manager, Site Manager, and Project Quality Manager assigned to the project.
- Work in close day-to-day coordination with the Site Manager, who is responsible for the overall coordination of site activities and provides the operational information required for the effective execution of site quality activities.
- Direct and coordinate Site Quality personnel, Site Quality inspectors, and third-party inspection, including workload, priorities, and daily activities in line with the construction schedule and identified risks.
- Deploy and manage the execution of project-specific ITPs at the construction site, including inspection strategies, checklists, quality records, hold and witness points, handover requirements, and quality closeout activities, in accordance with the Project Quality Plan and in coordination with the Project Quality team.
- Provide feedback on Project Quality regarding quality performance, risks, issues, and improvement opportunities.
- Coordinate site quality activities with Project Management, Site Management, Project Quality, Engineering, Procurement, factories, suppliers, contractors, installation teams, commissioning teams, and the customer.
- Support factory handovers and supplier inspections, and coordinate site incoming inspections, construction and installation inspections, testing, commissioning inspections, handovers, and quality closeout activities within the project scope.
- Ensure required inspections are completed, acceptance criteria are met, and quality records are maintained. Escalate quality issues, nonconformities, overdue inspection activities, and instances where acceptance criteria are not achieved.
- Lead the management of site nonconformities, punch-list items, deviations, concessions, corrective and preventive actions, and quality-related escalations, and monitor actions through verified closure.
- Facilitate root cause analysis, lessons learned, and prevention of recurrence for significant or repeated quality issues.
- Monitor project Site Quality performance, quality risks, inspection status, hold and witness point status, open issues, KPIs, and resource needs, and provide regular reporting to project and functional Quality leadership. Authority to prevent the progression of work beyond defined Hold Points and to escalate quality issues where required inspections are incomplete, acceptance criteria are not met, or required approvals have not been obtained.
- Coordinate the induction and onboarding of Site Quality personnel and third-party inspectors regarding project requirements, site rules, quality procedures, reporting methods, customer expectations, and applicable HSE requirements.
- Coordinate project, customer, regulatory, and third-party site quality audits, inspections, surveillance, reviews, and handovers at the construction site.
- Escalate significant quality risks, resource constraints, repeated nonconformities, and matters that may affect safety, schedule, cost, customer acceptance, or project handover.
- Promote quality awareness, compliance, collaboration, and continuous improvement across the construction site.
- Ensure compliance with company health, safety, and environmental requirements during all site activities.
- Perform other duties as assigned by the supervisor.
QUALIFICATIONS
- Bachelor’s degree in mechanical engineering, electrical engineering, civil engineering, quality management, or a related technical discipline.
- Quality-related certification such as ISO 9001 Lead Auditor, Six Sigma, Lean, CQE, or equivalent is preferred.
- Minimum 3 years of experience in construction quality, project quality, site quality, manufacturing quality, or a related technical field.
- Experience coordinating quality activities on industrial, infrastructure, modular construction, data center, or other technically complex projects is preferred.
- Experience with contractors, suppliers, installation activities, testing, commissioning, handover, and third-party inspection providers.
- Experience leading or coordinating inspectors or multidisciplinary quality activities on a project or construction site.
- Strong knowledge of construction and project quality management, Quality Management Systems, ISO 9001, ITPs, hold and witness points, inspections, testing, commissioning, handover, and quality closeout.
- Ability to interpret project specifications, drawings, procedures, contracts, standards, and inspection requirements.
- Strong planning, site coordination, structured problem-solving, reporting, communication, and stakeholder management skills.
- Good command of English, both spoken and written.
- Proficiency in Microsoft Office applications.
- Valid Category B driver’s license.
Time Travel Needed:
- 50-60% site assignment, depending on project phase, project location, and business needs.
Who are we?
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
What do we offer?
- Access to internal training and external development opportunities
- Coverage of public transportation costs
- UNIQA supplementary health insurance for added security
- Special occasion bonuses (Easter, Christmas, performance-based rewards, and child-related bonuses)
- Free annual health check-up to support your well-being (Croatia Osiguranje)
- Opportunity to sign up for a Multisport card for an active lifestyle
- Fresh fruit delivered 2 times per week for a healthy start to the week
- Referral bonuses as a thank-you for helping us grow our team
- Financial support for new parents with a non-taxable baby bonus
- Assistance in difficult times with a non-taxable allowance for the loss of an immediate family member
- Professional development through mentorship and training
- International teams and dynamic environment
- Contribution to projects of high technical complexity with modern technical challenges
- Full creative and professional freedom
- Flexible working hours
- Positive, casual, friendly, team-based working atmosphere
- Focus on competence development
#LI-VH2
The Site Quality Manager manages and coordinates quality activities for a specific project and its construction site. This dedicated role is part of the project team and is accountable for the execution, monitoring, reporting, and closure of Site Quality activities throughout the construction lifecycle.