Merchandising Operations Assistant (직접 계약직)
New Balance · Seoul
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
POSITION SUMMARY
The Merchandising Operations Assistant will play a critical role in enabling efficient and accurate execution of the seasonal merchandising process across Footwear and Apparel categories.
This role is responsible for maintaining and governing the seasonal Range Master, managing key merchandising milestones, coordinating with APAC and local stakeholders, and ensuring timely execution of product-related operational activities.
Working closely with Merchandising, Planning, and internal stakeholders, the position serves as a central point of coordination to drive consistency, visibility, and operational excellence throughout the product lifecycle.
KEY RESPONSIBILITIES
1. Range Master Management & Data Governance
- Own and maintain the seasonal Range Master file across Footwear and Apparel categories.
- Ensure accuracy, consistency, and on-time updates of product information throughout the GTM (Go-to-market) process.
- Consolidate product data from multiple teams and serve as the single source of truth for seasonal assortments.
- Monitor changes and communicate updates to relevant stakeholders.
2. Seasonal Merchandising Milestone Management
- Track seasonal Merchandising milestones across Footwear and Apparel teams.
- Ensure critical deliverables and timelines are met throughout the seasonal calendar.
- Coordinate with internal and external stakeholders to facilitate smooth information flow and decision-making.
- Identify potential risks and proactively escalate issues impacting key deadlines.
3. Sample Operations Management
- Manage seasonal sample ordering, tracking, and allocation processes.
- Coordinate sample requests and purchases with APAC and relevant stakeholders.
- Track sample shipment status and support customs clearance requirements to ensure timely sample availability.
- Maintain visibility of sample movements and readiness throughout the GTM cycle.
4. Process Excellence & Operational Support
- Develop standardized tools, templates, and operating procedures to improve merchandising efficiency.
- Drive continuous improvements in merchandising workflows and cross-functional collaboration.
- Support seasonal meetings, milestone reviews, and business updates through effective documentation and follow-up.
- Ensure operational alignment between Merchandising, Planning, Operations, and Global teams.
REQUIREMENTS FOR SUCCESS
- 1 to 3 years of experience either in Merchandising, Merchandising Operations, Buying, Business Planning, GTM Coordination, or related functions within the fashion, apparel, footwear, retail, or consumer goods industry.
- Basic understanding of the merchandising lifecycle, including product creation, range planning, GTM processes, and seasonal launches.
- Strong attention to detail and the ability to manage large volumes of product and business data accurately.
- Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Strong communication and collaboration skills, with the ability to work effectively across cross-functional and global teams.
- Analytical mindset with proficiency in Excel and PowerPoint for reporting, data analysis, and business support.
- Proactive, solution-oriented, and eager to learn new systems, tools, and processes.
- Fluent in Korean and capable of communicating in English in a business environment.
- Experience in the sporting goods, footwear, or apparel industry and familiarity with PLM, ERP, or SAP systems is a plus.
ADDITIONAL INFORMATION
Location: Seoul Anguk, Korea / Department: Merchandising / Reports to: Footwear Merchandising Manager / Contract type: 자체 계약직 (12개월 계약 후, 추가 2개월 연장 고려)
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Equal Opportunity Employer:
New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.
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