Environmental Services Assistant I - Full Time - Day Shift - 7am - 3:30pm Shift - Every Other Weekend and Holiday - Wilmington Campus

ChristianaCare · Wilmington · $17.80/hr (stated in the posting)

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Environmental Services Assistant I

Location: ChristianaCare
Department: Environmental Services
Position Type: Full Time
Shift: Day Shift - 7am - 3:30pm

Make a Difference Every Day

At ChristianaCare, our Environmental Services team plays a vital role in supporting exceptional patient care by maintaining a clean, safe, sanitary, and healing environment. As an Environmental Services Assistant I, you will serve as a frontline contributor to infection prevention, patient safety, regulatory compliance, and the overall patient experience.

This position is ideal for individuals who take pride in their work, enjoy serving others, and are committed to making a positive impact in a healthcare setting.

Primary Responsibilities

As an Environmental Services Assistant I, you will:

• Clean and disinfect patient rooms, isolation rooms, clinical spaces, procedural areas, and high-touch surfaces according to infection prevention standards and departmental procedures.
• Utilize approved cleaning chemicals, disinfectants, dilution systems, and personal protective equipment (PPE) to ensure safe and effective environmental cleaning.
• Support infection prevention initiatives by following established cleaning and disinfection protocols that reduce the risk of healthcare-associated infections.
• Deliver exceptional customer service to patients, visitors, caregivers, physicians, and leaders, helping create a positive and welcoming environment.
• Identify and report environmental conditions that may increase risks related to infection prevention, safety, regulatory compliance, or facility operations.
• Maintain cleaning carts, equipment, closets, tools, and Environmental Services technology in a clean, organized, stocked, and ready-to-use condition.
• Clean and disinfect precaution, isolation, and other high-risk patient care areas in accordance with departmental and regulatory requirements.
• Collect, transport, and dispose of trash, recyclable materials, regulated waste, and other waste streams safely and appropriately.
• Respond promptly to work requests, electronic assignments, department communications, and service recovery opportunities.
• Report maintenance concerns, damaged equipment, and facility issues to leadership in a timely manner.
• Assist with ongoing efforts related to environmental safety, patient experience, infection prevention, and regulatory readiness.
• Participate in required education, competency validation, and training programs.
• Safely transport bulk trash, waste, and other materials to designated disposal locations.
• Follow all departmental safety policies and report unsafe conditions, hazards, injuries, or safety concerns immediately.
• Perform other duties as assigned to support departmental and organizational goals.

Customer Service Excellence

Environmental Services Assistants are ambassadors of ChristianaCare and contribute directly to patient satisfaction by:

• Demonstrating professionalism, empathy, and respect in every interaction.
• Maintaining a positive, service-oriented attitude.
• Providing responsive and courteous support to patients, visitors, and colleagues.
• Contributing to a culture of teamwork, accountability, and excellence.

Qualifications

Education & Experience

• High school diploma preferred.
• Previous environmental services, housekeeping, hospitality, or healthcare experience is helpful but not required.

Knowledge, Skills & Abilities

Successful candidates will have:

• Ability to lift and carry up to 40 pounds.
• Knowledge of environmental services practices, cleaning procedures, and safety standards.
• Understanding of hospital-grade disinfectants, dilution control systems, Safety Data Sheets (SDS), and safe chemical handling practices.
• Knowledge of infection prevention principles, isolation precautions, and hand hygiene practices.
• Ability to read, write, understand, and follow written and verbal instructions.
• Strong communication and interpersonal skills.
• Excellent customer service skills with the ability to interact professionally with patients, visitors, and healthcare team members.
• Ability to recognize and report safety hazards, infection prevention concerns, and equipment issues.
• Ability to work independently and prioritize multiple responsibilities in a fast-paced environment.
• Ability to maintain confidentiality and professionalism at all times.
• Proficiency using mobile devices, smartphones, communication tools, and electronic work assignment systems.
• Ability to stand, walk, bend, reach, and perform physical job duties throughout the shift.

Physical Requirements

• Prolonged standing and walking.
• Frequent lifting, carrying, pushing, pulling, bending, and reaching.
• Ability to safely lift and transport materials weighing up to 40 pounds.

Special Requirements

• Ability to access and utilize email communications and departmental technology platforms for organizational updates and work-related communications.

Working Conditions

• Healthcare environment with potential exposure to infectious diseases unless proper precautions and protective measures are followed.
• Exposure to cleaning chemicals, disinfectants, and regulated waste materials.
• Regular interaction with patients, visitors, caregivers, and staff throughout the facility.

Why ChristianaCare?

Join a team dedicated to creating a safe, clean, and healing environment for every patient, every day. As an Environmental Services Assistant I, your work directly supports patient safety, infection prevention, and the exceptional care experience that defines ChristianaCare.

Apply today and become an essential part of ChristianaCare's commitment to excellence, safety, and compassionate care.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program.  To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/

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