Sr. Support Manager, Trading Applications
CLSA · Sydney
Position Description
Sr. Support Manager, Trading Applications will be part of the Global OMS/EMS support team responsible for handling OMS/EMS L1/L2 requests from CLSA trading desk, clients, vendors, brokers and exchanges.
Key Areas of Responsibilities
- Daily trading operations desk support for various trading desks of High Touch & Low Touch cash Equities, SWAP desk and F&O desk.
- Understand and work with infra teams to setup connectivity between external parties including Exchanges and external brokers.
- Work in shifts to support Asia / US and Europe markets.
- Work closely with Application support team in CLSA Pune, US and Australia.
Requirements
- Bachelor's degree or above in Information Technology or relevant disciplines.
- 10 - 12 years experience with minimum of 5+ years proficiency, support and with good experience in OMS/EMS technology. Exposure to Fidessa or other OMS/EMS will be added advantage.
- 3-5 years of experience in a Broker / Dealer environment.
- Excellent knowledge of Cash Equity business in a DMA/DSA, Agency and Program Trading environment.
- Good to have knowledge of SWAP, Future & Options business in a DMA & DSA order flows.
- Good knowledge of exchange rules of Asian markets (HK/CONNECT/JP/KR/SG/TW/AU/IN/ID).
- Good understanding of Trade Flow systems needed for DMA/DSA trade booking especially in ID markets like CONNECT, Korea, Taiwan and India.
- Good knowledge of HK exchange driven activities coordination.
- Exposure in Systems monitoring tools like KIBANA, Grafana, Logstash, Elastic search, ITRS, etc.
- Good exposure in Enterprise Message Systems like Tibco, Solace, etc.
- Exposure in change & incident management tools like SNOW.
- Must be self-starter and be able to work independently.
- Willing to undertake other Trade Support functions.
- Ready to work in Trading floor (high pressure environment).
- Excellent communications skills and the ability to interact with Vendors and Traders.
- Rollout EMS/OMS projects.
- Knowledge of SRE will be added advantage.
- Excellent command in both written and spoken English.
- Knowledge in ORACLE (user level), SQL, Store Procedures.
- Knowledge in Unix/Linus, Shell scripting, Perl.
- Basic knowledge in Python, Java Basic Knowledge in FIX.
- Awareness of SRE concepts is an added advantage.
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