Plant Vehicle Team Service Engineer - Louisville Assembly Plant

Ford Motor Company · Louisville

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Plant Vehicle Team Service Engineer - Louisville Assembly Plant

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

In this position... 

The Louisville Ford Customer Service Division (FCSD) Plant Vehicle Team (PVT) Resident is located in the Louisville Assembly Plant PVT Office and reports to the FCSD PVT Manager. Primary responsibilities include proactively identifying service risks on the plant vehicle line(s) during Launch / Low Time in Service (LTIS) and working urgently to enable Dealer capability to fix vehicles right the first time without Ford assistance. Position will be full time onsite in-plant environment. Position will have opportunities to travel to support product investigations as necessary.  

The Louisville FCSD PVT Resident is the Single Point of Contact for service support and readiness at the manufacturing plant. This position works closely with the plant vehicle engineering team as well as manufacturing leadership to ensure that vehicle service concerns are identified and appropriately actioned preventing issues in the field.

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