Locker Room Supervisor
Invited · Gilbert
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!
Job Summary:
The Locker Room Supervisor is responsible for overseeing the daily operations of the locker rooms. This includes ensuring an exceptional experience for members and guests by ensuring a clean, organized, and welcoming environment within the locker room facilities. This position is responsible for supervising locker room attendants and providing professional and courteous service, attending to the needs of members and guests.
Reporting Structure:
• Reports directly to the Head Golf Professional or Director of Golf
Day to Day:
Supervise daily cleaning operations, ensuring locker room attendants consistently meet cleanliness and maintenance standards.
Conduct regular inspections of locker room facilities to identify and address any maintenance or repair needs promptly, maintaining a high level of facility upkeep.
Ensure all daily tasks, including restocking supplies and updating marketing materials, are completed in accordance with club standards and the commitment to exceptional service.
Oversee inventory management of towels, toiletries, and cleaning supplies, placing orders as needed to ensure continuous availability.
Collaborate with the purchasing department to manage inventory cost-effectively while maintaining quality standards.
Schedule, train, and supervise locker room attendants, ensuring they provide top-tier service to members and guests, with a focus on attention to detail and professional conduct.
Monitor staff performance, providing constructive feedback, coaching, and corrective actions when necessary to maintain high service levels.
Maintain a visible and approachable presence in the locker rooms, ensuring staff remain attentive to the needs of members and guests, and promptly addressing any concerns or requests.
Additional Duties:
Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
Follow all company, club, and department policies, procedures, and instructions.
Represent the company's management team by supporting and enforcing policies while maintaining the highest standards of ethics and integrity.
Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
Promote and follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
Support the overall efficiency of the team by collaborating and contributing to the club’s goals.
About You:
Required
A high school diploma or equivalent.
A minimum of 2 years of experience in the food and beverage industry, restaurant, or private club setting.
Preferred
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Basic knowledge of facility maintenance and repair procedures.
Physical Requirements:
Primarily outdoors with frequent exposure to extreme hot or cold temperatures and humidity.
Sitting, standing, walking, climbing/ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying up to 100 lbs., talking, hearing, and seeing.
Primary Tools/Equipment:
Cleaning supplies
Merchandise and apparel
Work Schedule:
Attendance requirements for this position as outlined on the weekly schedule.
Additional hours are required to meet deadlines of the position, including weekends and/or holidays.
What We Offer:
We believe in taking care of our team, and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills, experience, education, location, and—if you're in a non-exempt role—hours worked. While not all roles at Invited are full-time, those full-time team members have access to a comprehensive benefits package that includes:
- Medical, dental, and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Want to learn more? Visit www.invitedbenefits.com for full details.
Have more questions? Check out our Invited Jobs website for more details about ClubLife, the Employee Experience, Company Benefits, and Our Culture. Be a part of our Social Networks: LinkedIn Instagram Twitter Facebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
Locker Room Supervisor