BANAMEX - ISO Intermediate Analyst

Citigroup · Mexico City

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The Information Security Ops (ISO) Intermediate Analyst is an intermediate level position responsible for leading efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy.

Responsibilities:

• Verify with technology teams that technology Information Security (IS) is compliant with standards and meets IS technology strategy goals
• Monitor changes in the risk profile of highly critical systems
• Assist security incident response teams resolve and close the investigation of incidents
• Complete the Risk Assessment process, including maintaining accurate asset inventory, system criticality information, data classification, threat analysis and action plans
• Guide the completion of Risk Assessments and other IS related compliance processes, and ensure processes are understood, appropriate controls take place, and remediation of non-compliance is documented and addressed
• Promote and educate security awareness within the business
• Ensure compliance of information security standards and best practices across multiple disciplines and help security incident response teams resolve and close the investigation of incidents
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Independently exercise judgement and decision-making in managing day-to-day responsibilities, including evaluating complex situations, resolving issues, and determining appropriate courses of action. Drive and influence delivery of work within area of responsibility, contributing to operational priorities and ensuring progress against timelines. Will be accountable for delivery outcomes, including quality and timelines, and may have a measurable impact on business results within scope. In addition, will provide oversight on execution by reviewing outputs, guiding approach where required, and addressing gaps to ensure delivery meets expected standards. Take ownership of decisions and deliverables within remit, applying analytical thinking and professional expertise to solve problems and ensure effective outcomes.
• Support execution of business decisions within the function by translating direction into actionable steps and ensuring effective follow‑through. Address non‑routine situations and practical challenges by applying judgement to identify solutions or take decisions within scope. Will support effective functioning of the business area by ensuring processes are implemented consistently and outputs meet expected standards. Operate across varied and evolving situations, exercising discretion to respond to changing requirements and priorities, while ensuring reliability, timeliness, and quality in execution within defined scope.
• Applies domain expertise and advanced analytical capability to deliver outputs aligned with established standards and professional benchmarks. Evaluate business requirements by analyzing complex issues, forming well‑reasoned views, and recommending practical, implementable solutions. Apply structured thinking, analytical rigor, and creativity in approaching work, particularly in situations where standard methodologies may require refinement. Exercise sound professional judgement in interpreting requirements and determining appropriate courses of action, taking into account the broader business context and potential implications.

Qualifications:

• 2-5 years of relevant experience
• Proficient in interpreting and applying policies, standards and procedures
• Consistently demonstrates clear and concise written and verbal communication
• Proven analytical skills

Education:

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

• Deseable conocimiento y cumplimiento de regulaciones mexicanas (en materia de SI) (CNBV y BANXICO)
• Conocimientos técnicos relacionados con Seguridad de la Información y Ciberseguridad (carrera en informática o computación)
• Deseables certificaciones CISA, CISM, CISSP, ISO27001:2022
• Experiencia en la elaboración de reportes y métricas ejecutivas dirigidas a la alta dirección
• Habilidades de comunicación y negociación
• Habilidades para identificar y resolver problemas
• Idioma inglés al 60%

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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