Sr Ana-3PL Carrier Relations
FedEx Freight · Harrison, Memphis
POSITION OVERVIEW:
Maintain and strengthen customer relationships, provide financial analysis of diverse business proposals and recommend account adjustments within a strategic business segment.
ESSENTIAL FUNCTIONS:
- Build customer relationships, ensuring satisfaction and partnership through proactive communication and collaboration
- Working directly with Customers, negotiating complex pricing programs and upsell value added services within the LTL space
- Facilitate BID/RFP activities to include communicating with stakeholders and benchmarking off General Programs
- Assist in the development and execution of dynamic pricing by providing guidance leadership
- Assist with developing forecasts, annual business plan / long range plans and incorporate current / historical information that aligns with company financial objectives
- Coordinate with other internal partners to provide premier customer experience
- Collaborate with Sales on new and existing opportunities by providing LTL subject matter expertise
- Conducting market research and utilizing findings to aid in the development of business strategies that support growth and profitability
- Monitor network capacity and develop/implement pricing strategies that optimize network balance
- Use, develop and maintain processes, information systems and software
- Participating in special projects driven by current company needs or market conditions
- Comply with all applicable laws/regulations, as well as company policies/procedures
- Perform other duties as required
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, essential functions and qualifications required of employees assigned to the job.
QUALIFICATIONS:
- Bachelor’s degree or equivalent work experience in finance, accounting, sales or business plus three (3) years’ experience in financial analysis, financial planning, business consulting, project management, accounting, sales or operations analysis/management
- Strong communication and presentation skills with the ability to interact successfully with all management levels as well as directly with customers
- Strong pricing experience and related analytic skills preferred
- Strong critical thinking skills
- Strong problem-solving skills
- Strong project management skills
- Able to handle multiple tasks and meet deadlines
- Proficient knowledge of Microsoft Excel, Word, and PowerPoint and/or financial support systems
- Self-motivated with the ability to work independently or as the member of a team
- Able to assist in leading project groups and independently represent the Carrier Relations function
WORKING CONDITIONS:
Must be able to travel
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