Repair specialist
FLSmidth · Karagandy
Create a better future!
Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop technology and gain the knowledge to make that difference. We have launched our ambition, Mission Zero – enabling our customers to move towards zero emissions in mining We need your leadership skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future.
Repair specialist: Key Responsibilities
Build long-term partnerships by deeply understanding customer operations, maintenance strategies, and production challenges.
Position repair services as a strategic lever to improve reliability and performance.
Own and drive the sales of repair services, including component repairs, upgrades, refurbishments, and lifecycle solutions.
Develop and execute short- to medium-term sales plans focused on growing repair revenue and increasing service penetration.
Identify, qualify, and convert repair opportunities across the installed base.
Drive cross-sell and upsell of consumables, spare parts, and service agreements linked to repair activities.
Collaborate directly with customers to diagnose issues and co-develop optimized repair solutions tailored to their operational needs.
Conduct site visits and technical assessments to identify failure modes, improvement opportunities, and lifecycle extension strategies.
Translate customer requirements into customized repair scopes, balancing cost, performance, and turnaround time.
Handle objections by leveraging strong technical knowledge and competitive positioning.
Ensure smooth handover and collaborate on the follow-up of repair orders to guarantee delivery quality and customer satisfaction.
Monitor repair performance, turnaround times, and customer feedback to continuously improve offerings.
Skills & Competencies
Strong sales mindset with a focus on repair solutions.
Ability to co-create solutions with customers and translate needs into actionable repair offerings
Solid technical aptitude in equipment, components, and failure analysis
Excellent communication skills to simplify complex technical concepts into business value
Relationship management and stakeholder engagement across customer and internal teams
Analytical thinking to evaluate repair vs. replace scenarios
Proactive, self-driven, and results-oriented
Strong cross-functional collaboration
What we offer
Financial & Health Security: A competitive benefits package including Health Insurance, a guaranteed official employment contract, and an annually indexed salary.
Time Off & Flexibility: 28 days of Paid Time Off (PTO) and a flexible work schedule to ensure a true work-life balance.
Daily Perks & Wellness: Employer-provided lunches and corporate reimbursement for sports expenses to support your well-being.
Global Career Growth: Opportunities for professional development within a global network of supportive colleagues.
Commitment to Inclusion: As an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.
FLSmidth is a full flowsheet technology and service supplier to the global mining and minerals industries. We help our customers to improve performance, lower operating costs and reduce environmental impact. – for more information please visit FLSmidth.com/careers.
We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.