IT System Integration Engineer (MuleSoft)

University of California, San Francisco · San Francisco

This position requires working onsite one day per week and is non-negotiable.

Certain terms and conditions of employment for this position, including the rate of pay, benefits, etc., are currently subject to negotiation with the appropriate union.

The MuleSoft System Integration Engineer leads the design, development, implementation, maintenance, and support of real-time integration and interfaces between applications at UCSF Campus, UCSF Health, UCSF Benioff Children’s Hospitals, and affiliated organizations. These applications support patient care, medical faculty, clinical staff, administrative staff, students and departments, and information services. Works under the direction of the Integration Services Manager and MuleSoft Supervisor and possess advanced knowledge of interfaces, academic, enterprise, and healthcare IT systems and the operational workflows. Key technical abilities includes the gathering of information from users and defining work problems then translating these requirements into integration solutions. In addition, the Systems Integration Engineer will assist in providing support of existing interfaces while providing integration solutions that enable reliable data exchange and interoperability between applications, platforms, services, APIs, data sources, and emerging AI technologies.

The role functions as an integration solutions expert and assists departments in solving their integration needs. The successful candidate enjoys matching solutions with problems and is excited to share their expertise with the team and departments that seek their assistance. They are a team player, enjoy collaborating with others, and are highly motivated to help UCSF fulfill our larger mission.

They follow IT policies and procedures and will assist in improving processes and documentation. The ideal candidate will focus on developing new systems integration using MuleSoft ESB, API Manager and MuleSoft Agent Fabric and has experience using multiple technologies to develop business-critical systems in a distributed architecture. Alongside their integration background and expertise, strong communication and positive collaboration are critical skills needed for this position.

The candidate should also have experience with or a strong interest in integrating AI solutions. This includes leveraging these AI technologies to enhance and optimize operations and drive innovation within UCSF IT infrastructure

The MuleSoft System Integration Engineer will help extend UCSF's integration architecture beyond traditional APIs and application interfaces to support AI agent connectivity, orchestration, governance, and interoperability. Using MuleSoft Agent Fabric, the engineer will help enable AI agents and agent-based solutions to discover and securely access approved enterprise capabilities, APIs, tools, and data while supporting appropriate governance, observability, and lifecycle management.

At UCSF, collaboration and innovation are at the heart of our mission — in our hospitals and clinics, classrooms, labs, and offices. To advance excellence in support of patient care, research, and education, we are strengthening our on-site presence across the university. As part of this commitment, most IT teams are expected to work in some capacity to support campus-based work. This role will be expected to work onsite on a rotational basis as determined by the hiring manager. You may also be required to attend onsite events as scheduled by your management team.

Department Overview

UCSF IT Integration Services is the central enterprise integration group providing integration solutions, platforms, and expertise across UCSF and its affiliated organizations. We design and deliver robust, reusable, secure, and cost-efficient integration solutions that enable reliable data exchange and interoperability between applications, platforms, services, APIs, data sources, and emerging AI technologies. We serve UCSF Campus, UCSF Health, UCSF Benioff Children’s Hospitals, and affiliated organizations.

For many years, Integration Services has provided enterprise integration solutions that facilitate secure and reliable data exchange across clinical, research, education, and administrative systems. The Integration Services team leverages technologies including Epic Bridges, the Cloverleaf interface engine, and MuleSoft Anypoint Platform and MuleSoft CloudHub to develop new integrations, reuse enterprise integration capabilities, enhance existing solutions, and provide integration architecture and consulting services.

As UCSF expands its use of artificial intelligence, Integration Services is also evolving its capabilities to support AI integration and agentic AI architectures. The team helps securely connect AI applications and agents with enterprise systems, APIs, data, and services while establishing reusable integration patterns and appropriate governance. Using technologies such as MuleSoft Agent Fabric, Integration Services will help enable AI agent discovery, connectivity, interoperability, orchestration, governance, and observability across the UCSF enterprise.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Salary Information

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

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