Store Manager - Supermarket
Argos · Dumfries
What you’ll be doing:
Our Supermarket Store Managers lead large, complex operations. They’re accountable for the success of a store and ensuring we deliver on our purpose to make good food, joyful, accessible and affordable for everyone, every day. Our operations are made up of hundreds of colleagues and a management team which our Store Managers lead to ensure we provide brilliant service standards and deliver on our commitments to our customers. Retail’s ever evolving with new business initiatives and change programmes and there are always difficult decisions to be made. It’s a job with a lot of responsibility but also one that can be highly rewarding.
What makes a brilliant Store Manager:
- Our best Store Managers do everything, every day for our customers. Ensuring they deliver brilliant customer experiences and are constantly striving to improve the customer journey.
- Have significant experience leading an operation with accountabilities for delivering customer, financial and organisational outcomes.
- An established leader who role models excellent service and business values through teams of managers and colleagues.
- Uses data and insight to inform longer term planning, improve performance or customer experience and/or KPI’s.
- Experience managing complex ER cases including dismissals, confident in understanding and interpreting HR policies.
- Can lead through change, delivering high engagement on change purpose whilst managing team wellbeing.
Essential Criteria
- Our best store managers do everything, every day for our customers. You'll show how you deliver brilliant customer experiences and have improved customer journeys.
- 5S Only You’ve run an operation end-to-end, managing teams of colleagues and managers, owning customer experience, financial results, and team performance.
- 6S Only You've managed your own high volume, fast paced, site (or perhaps a number of them) owning the end to end journey for products and customers and being responsible for the customer, financial and team outcomes.
- You use data and insight to shape long-term plans and drive improvements across KPIs.
- You’re confident handling complex people matters, including dismissals, and you apply HR policies with fairness and integrity.
- You’ve built and developed teams — coaching managers, unlocking potential, and creating a customer-centric culture where people thrive.
- You’ve led teams through change, keeping engagement high and wellbeing front and centre.
- You lead by example — living values and inspiring your team to deliver brilliant service every day.
Working for us has great rewards
Salary will be dependent upon your experience as well as the store size, complexity and location. Alongside this, we also offer a great range of benefits for our managers, including:
- Private Healthcare – Eligible for single cover and to upgrade annually to family cover
- 6S ONLY Car allowance – You’re eligible to receive a company car cash benefit.
- 5S ONLY Interest free car loan of up to £10,000.
- An annual bonus scheme based on our, and your, performance.
- Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday.
- Free food and hot drinks provided for Colleagues in all our stores.
- Generous holiday entitlement, maternity and paternity leave.
- 6S ONLY Pension – we’ll match 4% of your contributions and if you want to pay more you’ll receive more from us.
- 5S ONLY Pension – we’ll match 4-7.5% of your pension contributions.
- Sainsbury’s share scheme – build up an investment at discounted prices.
- Wellbeing support – access to emotional support, counselling, legal and financial advice.
- Colleague networks – link with like-minded people to help fulfil your potential.
- Cycle to Work scheme – hire a new bike and cycling equipment, whilst saving on tax and NI.
- Special offers on gym memberships, restaurants, holidays, retail vouchers and more.