Inside Sales Representative New Acquisition

ADT · Jacksonville

Unlimited earning potential with uncapped commissions
Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement)
Paid Time Off
Career growth opportunities
5 Weeks paid training
No cold calling

Position Summary:
Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees.

Answer new and existing customer phone calls while following sales processes.
Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments.
Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.

Experience:

One year of sales experience preferred.

Skills:

Proven sales ability and closing skills.
Strong listening skills used to conduct needs analysis.
Excellent problem solving and communication skills.
Ability to multi-task while speaking to prospects.

Education/Certification:

High school diploma or GED
The role is scheduled to start 12/07/2026

The ADT Inside Sales New Acquisition team is looking for a sales representative who will provide award-winning customer service while handling a high volume of incoming calls from new and existing customers. We are looking for someone with sales and contact center experience (preferred), as well as attention to detail and problem-solving skills. This position is fully onsite at our ADT Location: 10401 Deerwood Park Blvd, Building 2, Jacksonville, FL 32256

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