Manager, ADC APAC Business Operations Supply Chain & Logistics
Abbott Laboratories · Singapore
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
We’re focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology
The Opportunity
As the Manager, ADC APAC Business Operations Supply Chain & Logistics, you will create, enhance and standardize ADC Asia Pacific (APAC) Ecommerce & B2B Supply Chain Infrastructure and lead its end-to-end Supply Chain operations, with full accountability for supply chain performance, inventory, sales and operations planning, and third-party logistics execution. This role will drive operational excellence, enable long-term growth and scale and deliver end-to-end effectiveness of our APAC Supply Chain.
Primary Objective
- Support commercial strategy and expansion by designing, developing, optimizing and standardizing existing and new B2B and B2C ADC supply chain distribution channels [e.g. distributors, webshop etc.] across APAC
- Create ecommerce supply chain infrastructure required to support B2C webshop sales for selected markets
- Optimize and harmonize B2B supply chain infrastructure incl systems, processes and reporting
- Establish and drive strategic partnerships with third-party logistics and SCM service providers to achieve commercial goals by initiating continuous improvement mechanisms and standard governance routines
- Oversee supply planning and inventory mgmt, identify and mitigate supply risks with stakeholders
- Lead in- & outbound logistics, NPI support / labeling review, ownership of warehouse and related contracts
- Own order mgmt processes across Asia, such as customer orders, samples, FOC, warranty, and returns
- Oversee APAC eCommerce and drive strategic crossfunctional alignment, including Commercial, Marketing, IT and Finance
- Enhance performance monitoring mechanism across multiple business models in APAC markets
- Act as subject matter expert (SME) on Customs and Trade Compliance (C&TC)
- Drive executive Sales & Operations Planning by aligning demand, supply, and financial targets, including liaison between Finance and Customer Experience
- Optimize supply chain processes such as securing goods availability and supporting product launches
- Drive daily operational Excellence of third-party supply chain & logistic providers to achieve commercial goals and enhance customer experience
- Initiate supply chain projects to drive operation excellence and enhance customer satisfaction across APAC
- Steer data-driven decision-making process by leveraging dashboards and performance metrics to manage service, costs, and risks
- Act as ADC APAC Division Security Coordinator for SAP, maintaining segregation of duties, especially between OTC, SCM, and PTP
- Supervise and develop a direct team of Supply Chain planners across Asia Pacific, as well as indirect team of Order Entry across Asia Pacific
- This role will be part of the International Business Operations team and work closely with the ADC APAC Demand Planning organization
Requirements
- Bachelor’s degree with 8+ years of end-to-end supply chain experience, with leadership experience.
- Strong background and track record in planning, supply chain operations, supply chain network design and standardization, logistics partner management; experience in both B2B and B2C is a plus.
- Pioneering and hands-on leadership style, able to cope with fast-paced environments and dynamic business needs while driving large-scale change in support of long-term cross-functional strategies.
- Excellent analytical, communication, project and operations management skills.
- Proven track record in stakeholder and supplier management/governance expertise.
- Experience within FMCG, healthcare, e-commerce or similar industries.
- Warehouse implementation and IT integration expertise.
- Travel up to 40%.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at https://www.abbott.com, on https://www.facebook.com/Abbott and on https://twitter.com/AbbottNews and https://twitter.com/AbbottGlobal.
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