Training Sales Area Manager

DNV · Rome

Training Sales Area Manager

Role and Responsibilities:

Develop sales for Training & Personnel Certification services in accordance with DNV policies, procedures and guidelines.

The role is responsible for identifying clients’ training needs, achieving assigned sales targets across public training, in-house training and Personnel Certification services and collaborating with other functions within the Training & Personnel Certification Team.

Main responsibilities include but not limited to:

Analyze the market to understand trends, the general outlook, development opportunities, potential customers and competitors’ strategies
Identify clients’ training needs and provide suitable training solutions accordingly
Prepare, negotiate and close offers for Public and In-house Training and Personnel Certification services
Ensure the achievement of assigned individual sales targets
Contribute to the achievement of the Unit’s overall sales targets
Support and collaborate closely with other functions within the Training & Personnel Certification Team
Dedicate at least 60% of weekly activities to contacting, meeting, calling and visiting prospects, customers and channels
Implement sales actions aimed at developing both prospects and existing customers
Provide Customer Care with complete and accurate information, in line with data quality requirements, for quote preparation
Follow up on requests and opportunities coming from the website and generated by Marcom activities and provide the necessary input for tracking purposes
Ensure DNV visibility, strengthen customer loyalty and collect customer feedback, contributing to overall customer satisfaction
Provide input and relevant information for forecasting, Tactical Plans, KPIs and target-setting processes
Conduct all sales activities in a way that safeguards DNV’s brand reputation and integrity and is aligned with DNV’s objectives, values and vision
Comply with the Country Pricing Policy and quote approval process, in accordance with the Chart of Authority and the ABC Model
Contribute to the development and maintenance of a network of channels, including partners, consultants, advisory companies, freelance auditors and associations, with the aim of supporting lead-generation activities
Maintain customer loyalty and develop cross-selling opportunities in coordination with other DNV departments.

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

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